TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings.
? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. A new PDS Check Sheet has been developed for the 2018 model year Avalon/Avalon HV. Some
check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
