This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for an OEM windshield Toyota has tried to calibrate the replacement which is aftermarket, as well as the Auto Glass installer to no avail. Toyota is no longer manufacturing the OEM windshield which is needed for the safety features to function properly. The car should be recalled for a manufacturer defect.
There are two pieces of accordian shaped trim that continually fall from inside the sunroof. I have had the dealership reinstall them - and they charged me. However, they continued to fall from the sunroof and they are now stored in the trunk. Poor design. Plus, not too safe having this rubber part fall onto your head while driving down the road. The adhesive on the part may not keep the part in its proper place, but the adhesive does do a good job sticking to my hair.
My car has an sos system that notifies Toyota or their contractor if the car has been in an accident, summons law enforcement, tow truck, etc. I do not know what other safety issues are wrapped into it. It has a red warning light that goes on when it stops working. It has been into my local dealer three times to be repaired and each "repair" has failed immediately upon me picking it up again. Today, after the dealer worked on it, the decided that the "cell system" that is built into the car and is under the passenger seat needs to be replaced and will cost $2200. I don't know what other "safety systems" are reliant on this dysfunctional safety but I would like for NHTSA to know about this and let me know if it is a hazard for me and others. The red light stays on whenever the car is operated.
The front to back side rubber weatherstripping that moves with the sunroof as it opens and closes continues to fall off. There are two pieces like this, one on the driver's side the other on the passenger's side. The two pieces, each about 18 inches long and two inches wide, look like black rubber small accordions. While driving and opening or closing the sunroof, these strips fall off. Dealer has reinstalled multiple times, but they continue to loosen and fall off with the movement of the sunroof. Sometimes this will occur while driving at high speeds and disrupt the driver, in the last instance I experienced, while going 70mph and falling onto my head and disrupting my vision for a second. The dealer (and I) "fix" this condition by reinstalling the loosened piece. But the problem recurs and, in my view, is a safety hazard. I cannot get the dealer to Focus on the seriousness of this problem and the potential jeopardy in which it places drivers. A better fix, than simple re-installation is required.
When driving and the sun is entering the main cabin, the tan interior portion of the dashboard is reflected on to the front side windows. This reflection of the tan portion of the dashboard interferes with a clear view of both outside mirrors. The view of traffic to either side of my vehicle is diminished, which has already resulted in one close call when changing lanes. Additionally, the lane-warning indicator lights that are part of the rear view mirrors are similarly diminished, reducing the flashing safety warnings that they provide. While this has not resulted in a collision, yet, it has a high potential to contribute to a collision. It is also uncomfortable to use these outside mirrors when they are washed out by the reflections of the dashboard when simply maintaining situational awareness when not changing lanes. When stationary prior to backing up, the total view of is also diminished by the reflections. I believe this is a design oversight that may be easily rectified by a manufacturer replacement of the tan portion of the dashboard with a black portion.
A D V E R T I S E M E N T S
- Tacoma, WA, USA