This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The steering tilt lock mechanism is failing. Vibrates loose while driving. It is a non-wear item. Toyota had to recall 2009-2012 models of Avalon for the same problem. My vehicle is a 2015 and is out of warranty and only has 50,000 miles. I did have a service center check it and they confirmed the problem. You can repair this non-wear item you must replace the complete steering column assembly. With parts and labor the cost is @ $1500. Whatever they did to redesign the mechanism since the 2012 model year to fix the problem was not effective. Toyota responded to my letter and declined to take any responsibility.
- Indianapolis, IN, USA
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- Indianapolis, IN, USA