The contact owned a 2014 Toyota Avalon. The contact stated that during inclement weather, water leaked into the vehicle from the sun roof. Additionally, the contact lost the keys for the vehicle and was unable to enter the vehicle. The vehicle was towed to fred haas Toyota country, 22435 tx-249, houston, tx 77070, but was not diagnosed nor repaired. The insurance company deemed the vehicle a total loss due to water damage. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,014.

- Spring, TX, USA

Sunroof spontaneously exploded/shattered while driving at 70 mph on freeway on Nov. 25-2015. Loud noise (like gunshot or explosion), followed immediately by sound of wind entering car and shattered glass rolling in space above interior sunroof closure. Pulled off highway, stopped vehicle, found large hole in middle of sunroof with jagged edges and numerous shards of glass between remains of exterior sunroof and interior cover. Fortunately, interior cover was closed or we would have been sprayed with glass fragments. Temp outside in 60S, dry. No trucks, overpasses, or road debris when it occurred -- totally spontaneous. Vehicle purchased in November 2014, Toyota cool springs, franklin, tn. Approximate mileage at occurrence 9,430.

- Franklin, TN, USA

The contact owns a 2014 Toyota Avalon. The contact stated that while driving 70 mph, the sunroof glass shattered. The vehicle was taken to a dealer where it was informed that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 11,144. Updated 10/7/14

- Forks, WA, USA