While the vehicle while holding the brake (stationary) at a stop sign, the vehicle accelerated and hit the back of the car in front... (the driver left scene). For 5 days it worked and the following Wednesday it accelerated again (in motion) while parking in the handicap space at idle speed and brakes. Toyota Motor North America, Inc. sent me a letter that stated that they could not find any problem with the vehicle. Their inspector called me and told me the car worked great and the master warning signal was not flashing nor buzzing and he would send me a copy of the computer print out but it was never sent. I did try to get some kind of a record but it could not be copied, I took a picture of it but it is in some type of code (a computer file). The test consisted of an acceleration and stopping test 22 days after the 1st incident, and the car worked well for the days between the incidents.
The master warning signal was flashing and buzzing, so the instructions were to stop the car and have it towed to a dealer - they described one incident. I don't know which incident they checked for there were two incidents 5 days apart. The report is a sham. I sent you a copy the their letter and computer info to: NATIONAL HIGHWAY SAFETY ASSOCIATION {NHTSA). 54 days without the use of my vehicle and the insurance did not pay cause Toyota kept the car for 33 days. I thought that I had coverage for loss of use, but the insurance company said the $35 monthly was for, while the vehicle is in for repairs, not to find out who was at fault, that's AAA for you.
A D V E R T I S E M E N T S
While the vehicle while holding the brake (stationary) at a stop sign, the vehicle accelerated and hit the back of the car in front... (the driver left scene). For 5 days it worked and the following Wednesday it accelerated again (in motion) while parking in the handicap space at idle speed and brakes. Toyota Motor North America, Inc. sent me a letter that stated that they could not find any problem with the vehicle. Their inspector called me and told me the car worked great and the master warning signal was not flashing nor buzzing and he would send me a copy of the computer print out but it was never sent. I did try to get some kind of a record but it could not be copied, I took a picture of it but it is in some type of code (a computer file). The test consisted of an acceleration and stopping test 22 days after the 1st incident, and the car worked well for the days between the incidents.
The master warning signal was flashing and buzzing, so the instructions were to stop the car and have it towed to a dealer - they described one incident. I don't know which incident they checked for there were two incidents 5 days apart. The report is a sham. I sent you a copy the their letter and computer info to: NATIONAL HIGHWAY SAFETY ASSOCIATION {NHTSA). 54 days without the use of my vehicle and the insurance did not pay cause Toyota kept the car for 33 days. I thought that I had coverage for loss of use, but the insurance company said the $35 monthly was for, while the vehicle is in for repairs, not to find out who was at fault, that's AAA for you.
- dehall762, San Bernardino, US