The contact owned a 2012 Toyota Avalon. The frontal airbags failed to deploy when an 18 wheeler collided into the vehicle while travelling at 65 mph. The cause of the failure was unknown. The vehicle was destroyed and the driver and passenger were hospitalized with spinal injuries and bruises. The contact stated that while traveling approximately 65 mph, an 18 wheeler stroke the vehicle in the middle rear when attempting to switch lanes. None of the frontal air bags deployed. The police was present and a report was issued. The vehicle was not taken to the dealer for diagnostics. The contact also received a recall notification for NHTSA campaign number: 18V569000 (air bags, seat belts) the vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The vehicle was destroyed and totaled. The approximate failure mileage was 71,000.

- Paris, TX, USA

Another driver rand a red light and I (T-boned his passenger side) was in a head on collision. I was breaking at the time, but still imagine I hit him at between 30-40 mph. The front end crumpled as expected but the airbags did not deploy. Firefighters cut power to prevent the airbags from deploying unexpectedly afterwards. A check passenger airbag light had come on in recent days that I did not get fixed before the accident, but it should not have affected the driver side airbag I expect. Liberty mutual is currently in possession of the car (they deemed it a total loss).

- Memphis, TN, USA

My vehicles airbags did not deploy I was hit by an 18 wheeler at a high rate of speed. The vehicle had at least 2 rear end hits by this 18 wheeler estimated at a speed in excess of 25 miles per hour faster than mine (I was going at 70mph northbound on us 75, nine miles South of tulsa Oklahoma on a sunny Monday at 3pm). The street was dry. The truck initially hit me on my rear and on my left rear quarter. I was spun in front of the truck and he hit me again on the rear quarter and the bumper and spun me in the opposite direction and then pushed into the guardrail at an estimated 40+ mph. The airbags did not deploy for any of the three collisions (two in the rear and one in the front).

- Paris, TX, USA

Air bag on passanger side of vehicle is disabled and will not reset/activate. Vehicle air bags have never been deployed. Dealer stated we would have to pay out of pocket to have system troubleshooting completed.

- Gretna, NE, USA

The car would not respond to the remote, so I had to use the key to get access, then I was able to lock and unlock doors and turn on ignition.I turned ignition on and saw display flash various icons after car was started. As I was driving the dash icons flashed again. The car did not stop, so I continued driving.

- Sacramento, CA, USA

The contact owns a 2012 Toyota Avalon. The contact stated that while at a complete stop, another vehicle crashed into the rear of the contact's vehicle, causing the contact to crash into another vehicle. The contact stated that after the crash, the vehicle accelerated while the brake pedal was being depressed. The emergency brake was engaged and the vehicle crashed into a curb. The air bags failed to deploy. The front passenger struck their head on the dashboard. The police were present. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and the current mileage was 15,000.

- Canton , MA, USA