This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on interstate at speed limit. Loud explosion type sound. Sun roof had shattered. Didn't think to take a picture. Was 1,000 mi from home, so covered with plastic and cardboard, and drove home. Pictures are from inside vehicle, unfortunately not showing much.
The trunk lid is not sufficiently counterbalanced and falls closed even when raised to its upper limit. Sometimes the lid will not open from the inside switch; it unlocks, but does not open (3 failures). This failed at the dealership. The lid fell closed, numerous times, minor injury to my head (1 time). Toyota tells me nothing is wrong and is functioning as designed
The trunk lid falls down even if lifted to highest point. Lid is not sufficiently counterbalanced. If on a slight incline with the nose up, the lid will not open. Dealer tells me (on two separate occasions) that it is operating as designed. Yeah, right, designed to fall on my head. Dealer refuses to do anything since nothing is broken.
The contact owns a 2012 Toyota Avalon. The contact stated that while driving at various speeds, there was a sudden banging noise coming from the front end of the vehicle without warning. The contact merged to the shoulder and noticed that the front driver's side bumper was loose. The vehicle was taken to a dealer where it was advised that the front bumper cover, front fender liner and the engine bottom cover needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure and current mileage was 4,847. Updated 11/19/13
A D V E R T I S E M E N T S
- Prescott Valley, AZ, USA