This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The latch on the lower left of the steering column that controls the positioning of the steering wheel constantly comes loose. I discovered that as I was driving on the highway, going straight, and the steering wheel suddenly slid in and down. Almost causing me to loose control with my children in the car. Upon checking with a Avalon fan group, I discovered that this is a issue with almost every single person who owns this body style.
The contact owns a 2010 Toyota Avalon. While driving at any speed and veering left, the steering wheel stiffened. The failure recurred multiple times. The vehicle was taken to a mechanic and the shocks and motor mount were replaced. The failure recurred. The vehicle was not repaired. The approximate failure mileage was 83,000. The manufacturer was not notified.
The steering comun in-and-out adjustment control lever does not lock into position causing the steering wheel column unexpected free movement when the car is movingi
When vehicle was new steering would be difficult to turn at low speeds. It wouldn't happen all the time but it was not right. Called Toyota 1800 number is was quickly dismissed by help line. Four years later needed rack and pinion failed with 110 K on odometer. Warranty ran out at 100K. I got my use out and I fixed the steering. My issue is when I was looking for replacement parts on the internet I was shocked to see how many others who had issues and a lot less miles. I feel they are using subpar parts and looking to cut cost at the expense of safety. We know Mr. Toyoda is a liar and paid a fine for lying to congress. I'm ok with cutting cost except on safety.
- Stpeterburg, FL, USA
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My power steering return hose/tube had to be replaced. Toyota did reimburse the amount of the part since they said it was a manufacturing defect, but I had to pay for the labor. They said the tube was too close to the engine. The official charges are below. Power steering return hose/tube. R&R 08/10 upper tube sub-assy, re Q/S P/S fluid $107.85 labor $130.35.
Driving on rt 81S in Virginia when the telescoping steering column lock came unlocked. When I applied the brakes the steering wheel collapsed toward the dash. Since then it has happened multiple times. Seems to simply vibrate loose from traveling on bumpy roads. Took it back to dealer but they said they drove it 7 miles and it didn't fail so they couldn't do anything. Since then, it has come unlocked 2 times in 264 miles. As long as I check it every time I start the car, and anytime I drive more than 100 miles, it's safe but this is not a good situation. Doing a search on the internet shows many people are having the same safety issue over multiple years of Avalon's.
I have a 2010 Toyota Avalon which I like very much. Unfortunately, it has a design defect. There is a lever on the steering column that lets the driver control the height of the steering wheel. Unfortunately, the lever does not stay in the fixed position. Over time it drops down as a result of road vibration and permits the steering column to compress. This has happened to me twice. The first occasion was quite scary as I had to slow down rapidly. Fortunately, I was able to keep control of the vehicle. When it occurred a second time several months later, I was better prepared. I have reported the problem to the dealership where I purchased the car, but they said there was no problem. To avoid future incidents, I look at the lever almost everytime I get in the car. If it has started to go down, I pull it back up. I should not have to do this.
The steering wheel on my 2010 Avalon collapses while driving. I have an adjustable "telescope" steering wheel that adjusts forward and backwards. It is controlled by a lever under the steering wheel which locks it into place. The lever will suddenly release without being touched, causing the steering wheel to collapse. This has happened on at least three occasions.
A D V E R T I S E M E N T S
- Chicago, IL, USA