High beam headlight bulbs shattered because of faulty design which utilizes them as drl, build up on filament causes high heat to shatter bulbs prematurely. I called and spoke to Toyota but they declined to stand behind their product saying they only cover for 5 years or 72,000 miles. This seems to me to be very disingenuous since how are miles related to this safety concern. I can understand a time cut off but I do not understand the mileage cutoff. This is a safety problem and it is their design that causes it so why aren't they standing behind their product?

- Big Lake, MN, USA

High beam bulbs failed. These are daytime running lights as well. These may have failed much earlier and not been noticed.

- Wayne, NJ, USA

March 2011 notice high beam light out on my 2009 Toyota Avalon. Went to replace it & found no bulb just electrical connection. After review of bulb area I noticed the bulb had disappeared within its confinement area. Bulb must have melt away.

- Stafford, TX, USA

2009 Toyota Avalon XLS [xxx] in service 10/31/2008; mileage at failure unknown, but less than 42,000. Both high beam bulbs exploded on the vehicle. Based on internet research, this seems to be a known problem. Toyota issued a tsb 0044-10 on this failure 1/27/2010, yet they refuse to take ownership of the issue. The bulbs failed despite a cumulative use of less than 2 hours on the high beams in the life of the vehicle (I live in a metropolitan area). If the bulbs are replaced, they will fail again due to the design of the housing. Is this purely a safety issue, likely not because the driver still has low beam headlights. However it further illustrates Toyota's reluctance to address a known failure. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Hartland, WI, USA