This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2009 Toyota Avalon. Consumer states accelerator hesitation causing a crash the consumer stated she was stopped at a stop sign, preparing to make a left turn. While stopped, she noted there were three cars driving westward and she let them pass. There were no other cars traveling that direction at the time. She waited for two cars to pass driving in the eastward bound lanes and noted another car traveling in the same direction. That car was in the lane nearest the median and she determined that she had sufficient time to make a left turn at that time before the car would be near her. With her foot on the brake, she released it to press on the accelerator to go forward, the vehicle eased into the intersection, but did not respond to her foot pressure on the accelerator and the oncoming vehicle crashed into her. The consumer was severely injured. She believed the cause of the accident was accelerator hesitation. She received a recall notice prior to the accident regarding the floor mat issue and they were deemed to be securely hooked. The recall notice regarding the accelerator problem was received after the accident, noting that one of the problems with the accelerator pedal involved a hard to press accelerator pedal.
The contact owns a 2009 Toyota Avalon. The contact was driving approximately 35 mph on normal road conditions. The contact experienced an increase of unintended acceleration. The vehicle was taken to an authorized dealer for inspection. The contact stated the technician modified the accelerator pedal. The failure mileage was 19,200.
- New Hartford , NY, USA
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- Plano, TX, USA