This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2009 Toyota Avalon with 15000 air conditioner quit working. When I took it to the dealer, fred anderson Toyota in raleigh nc the first thing out of their mount is a rock may have hit the condensor and damaged it and that this would not be covered under warranty. Sure enough, when they called back they stated that was the problem. They refused to replace or repair the car under warranty. I looked at the condensor before I left the vehicle, there was no visible damage. I believe this dealership to be running a scam for defective condensers.
- Hillsborough , NC, USA
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- Hillsborough , NC, USA