This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Avalon. The contact stated that the dashboard was cracking. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the oil and plugs needed to be replaced. The vehicle was repaired. The contact stated that while at the dealer he was notified about an extended warranty on the dashboard by another customer. The manufacturer was notified and informed him that the warranty had expired. The contact was referred to NHTSA. The contact had not received notification for the extended warranty on the dashboard. The approximate failure mileage was 134,000.
As I pulled into a parking space at my hairdresser's (part of a strip mall) and had almost reached the cement parking stop, my car suddenly lurched forward, jumped the curb, and crashed into the glass storefront before I was able to stop. It felt as if the car had suddenly accelerated on its own. Luckily, the storefront was vacant, so no one was injured, including myself, but there was significant damage to the storefront and my vehicle.
- Midlothian, TX, USA
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- Cypress, TX, USA