This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Two years ago a large crack appeared on the panel below the dash on the passengers side. Two months ago about 3 more cracks appeared. This week (8/4/13 thru 8/12/13) 3 more cracks appeared plus a new crack has now appeared on the dash above the multi cracked panel. I now have 35,000 miles on my 2007 Toyota Avalon.
The contact owns Bridgestone turanza tires on a 2007 Toyota Avalon. While driving 45 to 70 mph all four tires began shaking, as if they were out of round. Instability while driving increased the risk for a crash. The contact stated that the failure was caused by the way the tires were balanced by sams club. The failure mileage was 57,500 and the current mileage was 58,000.
In June of 2007 we purchased a new Toyota Avalon. Within 2 weeks we noticed it pulling intermittently to the right and left on the open road and when braking. At times it would jerk wildly to the right, left, right or opposite when braking and it has a tendency to climb uphill against the slant of the open road. The situation is worse in cold weather. We had the car aligned numerous times, rotated the tires, checked the pressures, all with no improvement. We took it to a local Toyota dealer and had it serviced 3 times (with Toyota Corp. Instruction) with no results. At Toyota's suggestion, we replaced 2 of the Michelin tires that came on the car (at our expense) with 2 high quality mastercraft tires which showed significant tread wear after only 700 miles. It has worn out 2 original tires at 15,000 miles and the other 2 now need replaced at 19,000 miles. The car will not hold an alignment. We were told by Toyota reps. That the car is reacting to "road crown" conditions and that they were unable to duplicate the problem. Toyota instructed us to pursue the problem with the national center for dispute settlement. The determination was "the customer failed to prove the conditions present are due to a manufacturing defect in material or workmanship". we have since taken the car to another Toyota dealer in our area and the service manager was able to duplicate the problem and agrees that the situation exists as we've described. He contacted Toyota corporate and the reply as stated on the service report is "Toyota says no fix for concern normal condition for nature of vehicle". we have driven other Avalons and know people who own them and are not aware of any others with this problem. Our first concern is that there may be a safety issue with our car. In addition, we feel that for the price paid we should be able to enjoy driving it and not be constantly fighting the car. We would like the car to be competently repaired and reimbursement for 4 tires.
On 1-9-07 hit a pot hole in cleveland, Ohio, had to replace tire. On 1-10-07 pick up a piece of metal on interstate 77 at a speed of 70 mph. Tore up rear left tire casing, Michelin tire.
A D V E R T I S E M E N T S
- Ocala, FL, USA