This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Toyota Avalon. The contact received notification of NHTSA campaign number:14V147000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
2004 Toyota Avalon. Consumer writes in regards to supplemental restraint system/ electronic control module issues. The consumer stated the air bag light on the passenger side was an issue. The consumer made an appointment. However, when she arrived at the dealer, she was informed the parts were not available.
The contact owns a 2004 Toyota Avalon. The contact stated that while driving distracted at 70 mph, the contact crashed into the rear of another vehicle and the air bags failed to deploy. The contact mentioned that the SRS warning light previously illuminated intermittently. The contact sustained head and mouth injuries that required medical attention. A police report was filed. The vehicle was destroyed. The vehicle had previously been repaired under NHTSA campaign number: 14V147000 (air bags). The manufacturer was notified of the failure. The failure mileage was 147,000.
- Cincinnati, OH, USA
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The contact owns a 2004 Toyota Avalon. The contact stated that when the vehicle was started, the air bag warning light illuminated intermittently. The vehicle was taken to a dealer. The technician performed repairs under NHTSA campaign number: 14V147000 (air bags) however, the failure recurred. The vehicle was taken back to the dealer where the technician stated that the vehicle was functioning as designed. The manufacturer was notified of the failure. The failure mileage was 168,000. Updated 03/24/15 updated 03/31/15
The contact owns a 2004 Toyota Avalon. The contact received notification of NHTSA campaign number: 14V147000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufactured exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 01/23/15 updated 01/26/15
My complaint has to do with the air bag recall. The dealer on two occasions replaced components of the air bag system but has been unable to correct the problem. The service consultant claims to have contacted Toyota tech personnel in ca and was told, basically, "there's nothing else we can do under the recall." If the problem still exists, I.e. the warning light still comes on and, apparently, there is still the risk of a malfunction, I fail to see why further action cannot be taken. From what I have read and heard the consequences of an air bag malfunction can be fatal.
I took my car to herrin-gear Toyota Scion on Wednesday, November 12, 2014 at 6100 I-55 North in jackson, ms to fix the recall notice for the supplemental restraint system (SRS) electronic control module replaced. On the drive home I noticed the airbag light coming on and off so I took it back to the them on Friday, November 14, 2014. I was told by [xxx], advisor in the service department, that the part they had put on Wednesday was defective and they would have to order it and it would be a week or two before the part came in. So, in the meantime, I am still driving my car with the airbag issue still not repaired and I don't know definitely when it will be fixed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I took my car to haley Toyota on hull street in richmond Virginia for the air bag recall....they so call fixed the air bag issue and then said when they put the car back together the airbag light stays on and they don't know where it was coming from. After some research they said that it was the wiring harness that was the problem. My air bag light was never on prior to me bringing them my car. They are trying to charge me $1400 for repairs. The recall was for the air bag and if the light stays on then they need to fix it. I contacted Toyota corporate office and they said the only thing they can do is to offer me $500 toward the repair but I would have to pay up front and send in the documentation and then I would only be reimbursed the $500. I don't feel like I should have to pay them anything because I feel like the mechanic did something for the air bag light to stay on. He said that maybe some wires got crossed or connectors got moist and try to put it on me. I brought the car from that dealership and haven't done anything to the car since I got it but keep up the maintenance. The recall is for the air bag and if the air bag light continues to stay on they need to fix it. They have had my car for two weeks now. I need help getting this resolved.
The contact owns a 2004 Toyota Avalon. The contact stated that the air bag warning light illuminated intermittently. The vehicle was taken to a dealer where it was repaired under a manufacturers recall for the air bags, but the failure persisted. The recall remedy failed to repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 146,499.
Received a recall notice mid-October saying I should contact a Toyota dealer to schedule an appointment to have the remedy pergfomed as soon as possible. I have contacted 2 dealers, both of whom have said they don't have the necessary parts and will contact me when they can do the repair. The last call was the "incident date" there was no indication when the parts would be available.
The contact owns a 2004 Toyota Avalon. The contact received a recall notification for NHTSA campaign number: 14V147000 (air bags); however, the parts needed were not available. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2004 Toyota Avalon. The contact stated that NHTSA campaign number: 14V147000 (air bags) exceeded a reasonable amount of time for the recall repair. The dealership advised that air bags needed to be inspected before performing the recall and that the part needed to be order. The dealer informed that the part was not available and did not have an expected date for when part will become available. The manufacturer was not notified of the delay. The contact did not experience a failure.
The contact owns a 2004 Toyota Avalon. The contact stated that while driving approximately 12 mph, another vehicle crashed into the rear of the contact's vehicle causing it to crash into the rear of second vehicle. The air bags failed to deploy. A police report was filed. The driver sustained back, shoulder and neck injuries, the front seat passenger and rear seat passenger sustained unknown injuries which all required medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2004 Toyota Avalon. The contact received a notification for NHTSA campaign number: 14V147000 (air bags). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Toyota Avalon. The contact received a notification for recall NHTSA campaign number: 14V147000 (air bag). However, the part needed was not available. The dealer was unable to provide any assistance since the parts were still not available. The manufacturer was made aware of the issue. The vehicle had not experience the failure.
The contact owns a 2004 Toyota Avalon. The contact received an interim recall letter for NHTSA campaign number: 14V147000 (air bags). The contact was concerned that the manufacturer was exceeding a reasonable amount of time for the recall repairs. The manufacturer was notified of the concern. The contact had not experienced a failure.
The contact owns a 2004 Toyota Avalon. The contact received a recall notice for NHTSA campaign number: 14V147000 (air bags). The contact stated that there was a four month wait because the part was not available to repair the vehicle. The manufacturer was made aware of the issue. The contact had not experienced a failure.
There was a recall initiated 27 March 2014 for the supplemental restraint system (SRS) electronic control module (ECM). Toyota mailed letters on 05 May 2014 advising owners of the recall. As of today (16 Sep 2014), Toyota has failed to provide the parts and/or fix the SRS ECM. As of today, Toyota does not have an estimated date that the parts will be available to remedy this recall #14V147. Since this is a safety issue and the airbag could deploy unexpectedly at any time, please direct Toyota to provide the parts and fix this safety issue as soon as possible. 6 months delay is 5 months too long for drivers to be put at risk by Toyota's failure to fix the problem.
A D V E R T I S E M E N T S
- North Plainfield, NJ, USA