This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Complaint to the administrator: SRS & ECU recall notice: "original remedy for this safety recall (Toyota #E0G), announced in March, 2014." I received the "urgent safety recall" notice on April 3, 2015. Your website today gives: NHTSA recall number: 15V043 / recall date: January 27, 2015 / manufacturer recall number: Esg, and states under remedy that when a remedy becomes available, Toyota will update. My printed notice from Toyota says: "we will send you another notification once these preparations are complete." I have not rec'd anything from Toyota. So it has been more than two years I have been driving a possibly unsafe vehicle.
The contact owns a 2004 Toyota Avalon. The contact stated that the recall notice for NHTSA campaign number: 15V0430000 (air bags) was received in February of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
I received a safety recall notice from Toyota years ago. I called them a number of times and they still don't have the replacement part. They told me they would call me when they received it but I have never heard from them. Toyota is risking my life and those of my passengers.
The contact owns a 2004 Toyota Avalon. While driving at various speeds, the air bag warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the SRS and ECU needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 45,664. Updated 05/26/16
The contact owns a 2004 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Montgomery, AL, USA
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Dash lights keep coming on showing air bags icon and we have a recall dated in October 2015 and stated that the sub-wire harness was installed and the the SRS ECU was not replaced. Every time I call my local Toyota dealership I find out that Toyota has not sent the replacement parts. I use [xxx] in sylacauga, al 35150: Phone [xxx]. getting worried that the air bags might deploy on us and cause us to wreck. Toyota is dragging feet! my phone is [xxx] and car is in wife's name [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2004 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The manufacturer stated that they did not have any updates on the remedy since February of 2016. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/29/16 the consumer stated there have been no new updates on the air bag. However, the ECU was replaced. Updated 05/05/16.
The contact owns a 2004 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
The contact owns a 2004 Toyota Avalon. The contact received a notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/18/16 updated 6/6/18
Toyota has issued a recall for the supplemental restraint system and electronic control unit in March 2015. Toyota says that there is no remedy available. I am very concerned about my airbags deploying accidentally. I do not feel that Toyota is taking my safety or my family's safety seriously. The recall I received clearly states that they know how to fix the problem "replacement of the SRS ECU is now also required for this safety recall to be complete, " it just seems that they won't. it has been over a year that I have been driving a car in which I am not confident. Please make Toyota execute this recall in a more timely manner.
Toyota has issued a recall for the supplemental restraint system and electronic control unit in March 2015. My car's airbag light is illuminated intermittently and the Toyota dealer recommends the ECU be replaced. I have been in contact with Toyota and my call has been escalated several times but they still are not fixing my car. Toyota says that there is no remedy available. I am very concerned about my airbags deploying accidentally. I do not feel that Toyota is taking my safety or my family's safety seriously. The recall I received clearly states that they know how to fix the problem "replacement of the SRS ECU is now also required for this safety recall to be complete, " it just seems that they won't. it has been almost a year that I have been driving a car in which I am not confident. Please make Toyota execute this recall in a more timely manner.
The contact owns a 2004 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/29/16 updated 05/04/16.
The contact owns a 2004 Toyota Avalon. The contact received a recall notification for NHTSA campaign number: 15V043000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/29/16
2004 Toyota Avalon -receive a notice of a problem with the supplemental restraint system(SRS) electronic control unit (ECU). The original "fix" for this problem (deemed an "urgent safety recall" by Toyota) was announced in Mar, 2014. It was later found that this "fix" did not do the job.a 2nd recall (dated Jan 27th, 2015)was issued. To date, the recall has a status of "remedy not available". I consider this to be reprehensible!! the recall id is 15V043. I have called Toyota on several occasions and I get the same response.... "we will contact you when a remedy is available."
The contact owns a 2004 Toyota Avalon. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer prior to the failure for a air bag manufacturer recall however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 60,000. Updated 04/14/16 the consumer stated the airbag was disconnected.
The contact owns a 2004 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags) and the dealer indicated that the parts to provide the recall repair was unavailable. The manufacturer was unable to provide a reasonable timeframe for when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2004 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are unavailable.
The air bag warning indicator of my car lights up on a regular basis. The vehicle owner's manual states clearly that if this happens, the vehicle must be taken to a Toyota dealer for service. I took the vehicle to a local Toyota dealer, and the service representative informed me that they could solve that problem by replacing the air bag control module, or by changing the cable that connects the module to the accompanying air bag devices. Because the service department didn't have a replacement control module available, they replaced only the connecting cable. After the visit to the dealer, the air bag warning indicator didn't light. However, a few weeks later, the warning indicator began lighting occasionally, and as time passed, the indicator again began lighting regularly. When I called the Toyota dealer to report this condition, the dealer told me to call Toyota directly for more information. The representative at Toyota said that they had issues a recall notice, but a solution to the problem wasn't available, and they would notify me when it became available. In the meantime, I continue to see the air bag warning indicator lamp lighting almost all the time. I am very concerned that Toyota is attempting to avoid the cost of replacing the defective air bag control modules, and instead trying to find a less expensive alternative. I find this behavior dangerous on the part of Toyota and want them to own up to the issue and provide a timely solution to this dangerous situation.
The contact owns a 2004 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 05/11/16 updated 09/19/2017
A D V E R T I S E M E N T S
- Sacramento, CA, USA