This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Toyota Avalon. The contact stated that the rear brake lights were permanently illuminated. The vehicle was taken to kendall Toyota (10943 S dixie hwy, miami, fl 33156) where it was diagnosed that the rear brake light sensor was damaged and needed replacement. The battery was also replaced. After the vehicle was repaired, the brake pedal traveled all the way down to the floorboard and the vehicle did not accelerate. For the past year and a half, a strong odor of fuel was present inside the cabin. The vehicle was taken to several independent mechanics, but the cause of the odor could not be determined. The vehicle was not repaired. The manufacturer was notified of the failures and a complaint was filed. The approximate failure mileage was 25,000.
The engine started cold and revved to 2500 RPM and then oscillated between 2500 and about 3000 RPM and never slowed down. I put the car in drive and drove it the block and a half to my house using the brake to stop at the only stop sign on the route but stopping was difficult. The next morning I experienced the same ultra-fast idle and drove the car on an errand that was about 2 miles distant. The same pattern persisted but the brakes were heating up and smelling from frequent use in keeping the car within the city speed limit. It also stressed the automatic transmission while braking against the fast motor. I started shifting from drive to neutral and coasting to control the speed while the engine speed oscillation continued. I parked the car back home and had a tow truck take it to marietta Toyota where the diagnosis was to replace the idle control motor at a cost of $669 less a $99 negotiated discount. That service solved the problem but the problem had the potential to overheat the brakes, cause one to coast in neutral without ideal control of the car in an emergency, etc.
There have been repeated disc brake mechanism (corrosion) failures where brake drags and wears or have "locked up" and dragged enough to effect steering. Has been serviced by both local Toyota dealer and independent service shop. Note: Lot better results and and less expensive service from local shop. Similar concerns have been widely reported on internet, e.g., car value / problem websites and reports.
- Lee, NH, USA
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- Miami, FL, USA