This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 2003-2004 model Avalon's have a recall for the airbags when exposed to certain frequencies and noises. My 2002 Avalon has the same issue and Toyota needs to include this model year as well. I've had no problems out of this car ever, but as soon as it hit 140,000 miles the air bags light came on. After doing a little research I seen that others were having the same issue. Please include this model year in the recall because this car is very dependable and I've had no issues until now.
I was in a car accident where I lost control of the vehicle due to slippery roads. I was exiting I5 on to highway 7 in Tacoma Washington. The vehicle wouldn't stop, slid and hit a cement wall on highway 7. upon impact I hit my head on windshield and none of the air bags came out upon impact. I received injuries due to this disorder.
The contact owns a 2002 Toyota Avalon. While operating the vehicle, the air bag sensor illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a loose electrical wire. The failure was not repaired. Months later, the vehicle crashed into a second vehicle. The air bags did not deploy. No further information regarding the crash was provided. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 300,000.
- Memphis, TN, USA
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SRS warning light appeared flashing on car. Took car to have checked and was told the side air bag sensor needed to be replaced. Side air bag sensor was replaced. Light no longer flashed. 5 days later the SRS warning light is flashing again. There have been several complaints on the NHTSA website about the same problem. I've been told that some car manufacturers will fix safety issues under an extended warranty. Can Toyota fix these problems free of charge? I'd like to find out before I spend more money trying to diagnose why the SRS air bag light is flashing. Several complaints have said that people have had several items repaired and the light still flashes. I think this is a safety issue that Toyota should fix.
During a front-end collision in which my car was stopped and rammed into by another vehicle the air bag inflation sensor was sheared off it's mounting bracket. The air bag failed to inflate because the sensor failed to detect the impact.
The contact owns a 2002 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available....updated 12/11/15 updated 12/15/15.
The contact owns a 2002 Toyota Avalon. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer where the technician was able to adjust the pretensioners on the front passenger side of the vehicle. The contact stated that the air bag warning light was reset; however, the failure recurred. The vehicle was taken back to the dealer where the contact was informed that the air bag wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 71,500.
Air bag warning light came on:dealer - labor 59067 checked all connections. Checked codes. Cleared codes. Air bag warning "red" light came back on within a few days dealer offered a repair approximate cost $2,000 I did not accept did not repair am driving the car since with warning light on all the time.
The contact owns a 2002 Toyota Avalon. The contact stated that the air bag warning light illuminated. The failure occurred multiple times. The vehicle was taken to the dealer where it was diagnosed that the air bag needed to be replaced. The vehicle was not repaired. The contact did not disclose if the manufacturer was notified. The failure mileage was 48,000. Updated 04/06/15 updated 11/3/2015
The contact owns a 2002 Toyota Avalon. The contact stated that while driving at various speeds, the air bag light illuminated continuously. The failure recurred numerous times. The vehicle was taken to a dealer, where it was diagnosed that the air bag system needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. The VIN was not available. Updated 4/7/15
The contact owns a 2002 Toyota Avalon. The contact stated that while driving at a low speed, the brake pedal was depressed but the vehicle failed to stop. The contact applied excessive force to the brakes again but the brakes failed to respond. As a result, the contact crashed into the rear of another vehicle. The driver's side air bag failed to deploy. The contact sustained sternum and heart bruises that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 162,000.
Without incident, about 2 months ago, the airbag light came on when car started and continues to blink while car is running. I have approximately 99,000 miles on my 2002 Toyota Avalon. Local mechanic tested with his equipment and found a problem with passenger side airbag. He referred me to dealer to make repairs. Called dealer and was told they would have to re-check at cost of more than $100 and then would charge me for any repairs that were needed, but could not quote price until they performed test. I then read about recalls of 2002 Avalon, but my dealer said that I would have to pay because my make and model had not been recalled. I cannot justify paying $100+ for a re-test and then having to pay any amount dealer charges to repair a 12 year old auto. I do not trust this dealer because of past dealings with their sales and service departments. Please advise me. I Transport my elderly aunt on occasion. Is it safe for her to ride in the front passenger seat? thank you.
The contact owns a 2002 Toyota Avalon. The contact stated that while driving at an unknown speed, the airbag light illuminated intermittently. The problem recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 161,370.
I own a 2002 Toyota Avalon XL. The SRS airbag light on the dashboard is constantly blinking. I took the vehicle to a repair shop that tested it and said that there is a short in the drivers side squib circuit. There was no incident to trigger this. Apparently this is a manufacturing defect and should be fixed via a recall by Toyota.
The contact owns a 2002 Toyota Avalon. The contact stated that the air bag warning light illuminated recurringly. The vehicle was taken to a dealer three times where the system was reset but to no avail. The contact referenced NHTSA campaign id number 14V147000(air bag) but did not confirm if the vehicle was included in the recall complaint. The manufacturer was not notified of the failure. The approximate failure mileage was 160,000.
A D V E R T I S E M E N T S
- Murfreesboro, NC, USA