This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Toyota Avalon. S10 appropriate handling- letter to the secretary from complaint regarding Toyota problems the consumer stated when she applied the brake, the vehicle failed to stop and on one occasion, she went through an intersection. She also stated the accelerator became stuck. The dealer was unable to duplicate the problem. Updated 04/05/11
2002 Toyota Avalon with unintended acceleration. Consumer states that vehicle accelerated unexpectedly on two occasions. The consumer also stated the right passenger window lowered for no apparent reason.
The contact owns a 2002 Toyota Avalon. When she approached a traffic light or intersection and attempted to accelerate, the gas pedal was stuck and the vehicle would not accelerate. She had to engage the accelerator pedal repeatedly before the vehicle would move forward. A local mechanic sprayed the accelerator pedal with some DW40 spray; however, the failure was not corrected. She contacted the dealer. The dealer stated that her vehicle was not a part of the recall; therefore, she will have to pay for the repair. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage is 80,000. Updated 03/10/10 updated 05/06/10
I proceeded to back out of a parking space at comcast cable. As I was backing up I bumped into a utility pole in the middle of the lot. I applied the brakes and put to car into drive. When I lifted my foot off the brake the car lunged forward striking a parked vehicle and the building. The distance could not have been more than 10 to 15 feet. My wife and I heard a strange sound coming fron under the body of the car. I onformed my insurance company of the fact that some Toyota models were being investigated for sudden acceleration problems. He said he would check it out. He informed me that my model(2002 Avalon)was not affected. Nothing further was done other than to fix the damage to my car.
- Danbury, CT, USA
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- Chicago, IL, USA