This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bosch ABS anti skid, anti lock brake moduled failed. No brakes. Toyota US has no replacements parts available. Bosch no longer produces. Called Toyota Customer Service three times. Got to the management end and Senior Advisor told me, warranty expired, norhing we can do. I said, there are a bunch of 2000 to 2004 Toyota Avalons/Lexus 300 vehicles out there (same car except nameplates) with the same problem! Same answer: Toyota, LLC has no further interest in those models and warranty has expired. So, I have limited options: 1. Junk the car (funs and drives like new), 2. Start a legal proceeding (costs prohibitive), 3. notify NHTSA. So, I (and X# of others that own this model) have a seroius safety problem. What Can the NHTSA do?
I was driving on a highway when the car accelerated by itself, brakes did not work. The car put itself in the middle of two lanes, then accelerated turn half, I think, crashed (the front of the car)with a small hill some how did not stop and ended up somehow turning back and crashed again this time the back of the car crashed against the hill and stopped. The car suffered several breaks in and a transmision repair. This is my third Toyota. It was perfect before the incident. It was very scary. Just a few min before the crash I was passing a toll at about 28 mph. After passing the tool I was faster than that but I do not like to speed.
My 2002 Toyota Avalon continued to accelerate when I took my foot off the gas peddle and depressed the brake. I tried using the brake and emergency brake to stop the car, but I could not stop the car's acceleration. My car ended up slamming into a house. It was investigated by shelby township Michigan police and confirmed the accelerated was stuck. I received severe injuries in this accident including a head injury, and neck & back injuries. I am concerned about the safety of other people driving a similar car. Please investigate.
The contact owns a 2002 Toyota Avalon. The contact stated that while driving at a low speed, the brake pedal was depressed but the vehicle failed to stop. The contact applied excessive force to the brakes again but the brakes failed to respond. As a result, the contact crashed into the rear of another vehicle. The driver's side air bag failed to deploy. The contact sustained sternum and heart bruises that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 162,000.
The contact owns a 2002 Toyota Avalon. The contact stated that while turning at unknown speeds, the vehicle became difficult to maneuver. The contact also mentioned that the vehicle failed to respond to deceleration attempts. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure and current mileage was 215,000. Updated 6/27/14 the consumer stated the steering wheel locked up and she was unable to turn the wheel left or right.
A D V E R T I S E M E N T S
- Rock Hill, SC, USA