This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving with 4 average size adults in the Avalon (2 front/2 rear) - the rear bottoms out (axles/suspension) and the front scraps when going up driveways, over speedbumps, leaving driveways, etc. The front bumper/paint, middle underside, and/or the rear bumper/paint scrap severely along the ground and/or bump in the road. Everything can be felt when driving and there is a lot of scraping along the ground. Obviously something is wrong with the axles/struts/suspension - the dealer says there is nothing wrong and the car just has a soft ride. The steering wheel makes squeaking/rubbing noises - again the dealer says there is nothing wrong and just lubricated it. The front paint is chipping after a few months despite it being chip resistant paint. The chips look like the edges are ready to flake. The fuel tank nozzle is jambed against the left side of the gas door opening, thus requiring a person's hand to scrap against the car to open the fuel tank.
- Long Beach, CA, USA
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- Long Beach, CA, USA