This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Toyota Avalon. While the vehicle was parked she attempted to open the driver's side door and she heard a snapping noise. She then stated that something in the door latch was broken. The door would not open from the inside. She had to roll the window down and open the door from the outside. The vehicle was not taken to the dealer. She called the manufacturer and was told that it was a wear and tear issue not a safety issue. The vehicle was not repaired. The failure and current mileages were 84,000.
- Dallas, TX, USA
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- Dallas, TX, USA