This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front drivers seat rocks forward with at lease 1 inch of play. We took the car back to the dealer and they originally advised us it was a normal condition. After several calls, and complaints to Toyota, they "found" a bulletin that said the seat mount "could become" worn prematurely. We see this as a safety issue that should be recalled on all Avalons. Afterall, what would happen if the mount went bad and the seat became detached from the car while someone was driving?
- Baltimore, MD, USA
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- Baltimore, MD, USA