This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problem 1: the car shifts poorly when you let off the gas and then accelerate or do a rolling stop. Toyota's field technical specialist, ron wytock said that those driving situations produced a 2 gear downshift when it shouldn't but that was normal and not repairable. Problem 2: the car has a very nasty, acrid odor, that gives us headaches and makes us nauseous when we drive it. We have taken the car in more than 4 times in attempts to get it repaired, but the smell is still there. We are concerned because the smell makes us ill: We are concerned the car may catch fire; and we are concerned car components may fail while we are driving. Toyota has guessed at several causes of the smell, but now says the smell is normal and not a cause of concern.
- Santa Fe, NM, USA
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- Santa Fe, NM, USA