This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It has happened on level surfaces as well as inclines. When you step on the brake, they first make a grinding sound. Then, immediately after, they make a sound like a metal spring uncoiling (like a clicking, otherwise). After that, you are free sailing as you have no brakes! this has occurred several times while either trying to brake or even after braking successfully and then all of a sudden they let loose while at a stop causing the vehicle to accelerate forward. I have thankfully been able to avoid any serious injury or accidents, however have had a minor issue with hitting a fence due to the brake failure. We have had the brake system checked for any repairs needed only to be told that there is nothing wrong with the brake system. Also note that the ABS light and traction lite often comes on dash even on dry surfaces. This braking problem is something that happens in the sienna, but in other model Toyota as well. Currently, it is only the prius braking system that is getting public attention, however.
- East Providence , RI, USA
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- East Providence , RI, USA