This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dealer replaced the power steering rack because it was leaking. Owner noticed noise while steering, and checked power steering fluid to find that it was very close to empty. The dealer didn't charge for labor, so I only paid for the rack ($600). Contacted Toyota about a recall, but was told that there was none, and that I was fortunate that the dealer paid for the labor. I agree that I was fortunate for that, but feel this part should not have worn out.
Dealer replaced the power steering rack because it was leaking. Owner noticed noise while steering, and checked power steering fluid to find that it was very close to empty. The dealer didn't charge for labor, so I only paid for the rack ($600). Contacted Toyota about a recall, but was told that there was none, and that I was fortunate that the dealer paid for the labor. I agree that I was fortunate for that, but feel this part should not have worn out.
I had to add considerable amount of power steering fluid monthly for past 3 months; dealer says rack & pinion steering gear unit leaking; car out of warranty, cost to replace part $1,500. I pay premium price for Toyota quality, and rack & pinion should not go bad on any car at only 63,000 miles!!!! if necessary, I will go all the way to small claims court to get reimbursed.
Rack and pinion steering assembly is leaking steering fluid on the passenger's side. The cost to fix this problem is a whopping 1,500 according to the dealer.
- Gonzales, LA, USA
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- Hampstead, NH, USA