This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Toyota 4 Runner. The contact stated that while driving at an undisclosed speed, the contact was in a single-car head-on collision. The contact stated during the collision there was an odor of the air bag deployment, however, the air bags did not deploy. The contact was transported to the hospital due to their head hitting the steering wheel. The contact stated no other parties were involved. A police report was filed. The vehicle was towed to a dealer who confirmed the air bags had failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately?76,000.
I was slowing down with traffic going about 30mph and was rear ended by a small suv going about 50-60mph. I was then hit on the right side by car who was originally behind us. I was thrown forward and then to the left. The emergency assist call was activated but not one of the airbags went off. I ended up with back and neck pain and injury. My passengers all suffered whiplash and one hit her head on the dashboard causing a concussion.
I was hit in drivers side by a vehicle that ran a red light, going approx 40 mph. The force of the collision pushed me into another vehicle. My car was new in March, had 7100 miles on it, and none of the airbags deployed, sidecurtain or steering wheel. I suffered a concussion and severe bruising.
The contact owns a 2022 Toyota 4Runner. The contact stated that the passenger's side air bag would not activate while the contact's wife was seated in the front passenger's seat. The contact had to put weights on his wife's legs to activate the passenger's side air bag. The dealer was made aware of the failure but informed the contact that was the way the vehicle was manufactured and could not be modified. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.
- Taylors, SC, USA
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- Ann Arbor, MI, USA