This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was a clunking noise coming from the front end when steering. Got worse over time. Also had a vibration in the front end at speeds above 45 mph. Dealer recommended replacement of upper steering column shaft assembly and dust boot cover along with lower intermediate steering shaft. The manufacturer knows about this problem because there is a NHTSA Campaign Number 19V67000 that states the suspension and steering fasteners were improperly tightened. This should be a recall and I should not have to pay for their mistakes! If it had come loose, there would be a loss of control leading to an accident! The dealer/manufacturer did not send out any notice or warning.
Vehicle steering shakes between 60-65 mph. After 4 different sets of tires in 3 weeks, multiple road force balances, tire rotations, an alignment, an alignment checks, brakes checked, a -??visual inspection-?? of suspension components from two Toyota dealerships, the vehicle continues to vibrate at highways speeds.
I bought my 2018 4runner new in November 2018. Shortly after I noticed the steering wheel would wobble to the left and right while driving 50-60 mph. I have taken the vehicle to my local Toyota dealership three times but they are unable to fix the issue even after rebalancing the tires every time and doing an alignment once. The dealership states that this is normal on 4runners. This is definitely not normal on a new vehicle and Toyota needs to fix the issue. Many people have reported having similar problems with their 4runner while driving at the same speeds.
The steering wheel is beginning to delaminate with black material flaking off. This only seems to affect the top of the steering wheel and not the other parts. It is uncomfortable driving with constant small parts of the steering wheel cover coming off.
- New Rochelle, NY, USA
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The contact owns a 2018 Toyota 4runner. While driving down a curvy hill at 35 mph, the vehicle started to lose control. The contact felt that the vehicle was going to roll over. The contact slowed down the vehicle to approximately 15 mph to regain control of the vehicle. The vehicle pulled to the left while driving on the highway and the contact had to compensate by turning the steering wheel to the right. In addition, the front end of the vehicle vibrated. The vehicle was towed to Honda marysville (640 colemans crossing blvd, marysville, oh 43040, (937) 645-4080). The dealer left a voice message stating that no failures were found. The contact planned to call the dealer back. The manufacturer was not contacted. The contact stated that the failures had been occurring ever since the vehicle was purchased on September 16, 2019 and was already repaired three times. The failure mileage was 22,000.
Steering wheel vibrates between 55-65 mph. Vehicle feels unstable until it reaches aprox 70 mph. Taken to dealer 3 times. They balanced the front wheels, but issue returns everytime, 2-3 weeks later. Toyota says it is normal. Cannot be normal for a brand new car, with new tires. Multiple owners report issue happening in multiple websites
The rack & pinion or steering does not return to a "home" position. Simply put, if you turn around a corner, the steering wheel does not easily return to "straight". if you are driving down a straight path and turn the steering even one degree, let go of the wheel, it will continue that path until the vehicle runs off of the road. This car has 2100 miles on it. The dealer has checked the camber, the tow, the numbers on the electronic actuated rack & pinon. The service manager drove the car and agreed it was not correct; however it was "in the limits" of Toyota specifications. He said he drove other new vehicles and they react the same. If you drive down any straight away, you have to constantly be correcting how the car steers. There is no home position which is unlike any vehicle I have driven. I think an accident is waiting to happen and it looks like Toyota is not willing to admit they have a problem.
Driving legally at 70 mph on Ohio interstate, sharp cross winds during a period of ambient wind of 23 mph, caused vehicle to cross dividing lines in an unsafe manner. Vehicle is known to have "soft" or "sloppy" steering, which is "characteristic" of that vehicle according to the dealer, and under normal circumstances does not affect safety. However, in the wind, the reaction time to correct from a cross wind is sufficiently effected to the detriment of safe handling. In other words, by the time you react to being forced over the dividing line of traffic, its already too late, whereas a normal steering ratio on a passenger vehicle would allow you to correct before being blown far enough to cross the dividing traffic lane. This is a very unsafe vehicle under those circumstances and should be immediately recalled and re-engineered.
The contact owns a 2018 Toyota 4runner. While driving approximately 60 mph, the steering wheel started to vibrate as the vehicle pulled to the right. There were no warning indicators illuminated. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. The manufacturer was not contacted. The approximate failure mileage was 150.
A D V E R T I S E M E N T S
- Chesterfield, MA, USA