This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
About a year after owning my magnetic gray 4runner I started noticing flaws on my hood and roof of the vehicle almost like the clear coat was bubbling up. I expressed my concern to the dealership during a routine visit and the supervisor said it will be noted in the vehicles record. I routinely wash my vehicle and do not let anything sit on my vehicle such as sap or bird droppings and the vehicle is in a garage. It is now a year later and I am noticing more spots. Knowing now that Toyota has had issues before with defective clear coat on their vehicles I am wondering if their is anything I can do other than to pay out of pocket to have my vehicle repainted.
I was driving my 4 runner down the three lane city road doing about 40-45 mps when my navigation screen shut off and tried to reconnect to my phone. This happened twice in a matter of 5-7 minutes. Since I was driving, I was not able to do anything with either my phone or my navigation system. It acted as it if was just trying to reconnect to my phone when it was actually turning off and rebooting as if I was just starting the car.the third time it happened, I was making a left hand turn on to a very busy four lane road when in mid turn, it felt like I had lost power steering. I checked the dashboard for any warning lights and that is when I noticed there was no power of any sorts to my 4 runner nor was there any warning lights. I was not even able to put my flashers on to warn oncoming traffic. I coasted to the shoulder when I noticed a strong smell coming from the front of the car. It smelt like burnt plastic. I got out of my car when traffic permitted and went to call a tow truck when my 4 runner started smoking very heavily from under the hood with in a two to three minute time frame. I immediately called 911 and they dispatched a fire truck and police to the scene where, upon arrival, the front of my 4 runner was completely covered in flames within a matter of 5-7 minutes since the vehicle lost power. The fire department blocked off the road and put out the vehicle fire. The fireman said that he believed fire started in the engine block due where it appeared the fire started and how it burned.
Peeling steering wheel on it's own. No outside influence. No rings, sunscreen, lotion or cleaners used. Causes loss of grip of wheel and continued deterioration alters steeering wheel. There is a change.org petition.
Took my vehicle in for a recall something to add support to maybe grill of the vehicle on 21st of April. Sat in waiting room for 2 hours, service guy, brandon(very nice guy and this is not his fault), came out and told me they would need to price me a new grill, because one I have don't support the recall. I refuse to pay for something that I should not have to, when there is a recall. When you get a recall it's to fix the problem, therefore if my car needs a new grill to support what they need to do, then dealership should pay for whatever it is to fix the recall. I purchased this vehicle as is from the dealership.
Toyota entune (iphone app) will not pair with your phone or disconnects during use because app does not maintain the user's login credentials. The behavior of the connectivity between the vehicle's entertainment system and phone is difficult to predict, sometimes the system won't work without the phone's app running and other times it will - sometimes it won't work even when the app is running. Often, when the entertainment system fails to connect it stops functioning and pops up messages that require user input while driving. Many times the phone appears to be connected until after you start driving and then the system asks for input (which you must do on your phone, not the entertainment system's screen). The whole point of connecting your phone with the vehicle's entertainment system is to eliminate the need to use your phone while driving, so a seamless connection without unnecessary user input is imperative to safe operation of the system. This is admittedly a relatively minor safety concern, however a fix would be remarkably easy to achieve and would go a long way towards reducing driver distraction. Toyota vehicle owners have been asking for this functionality for many years (see apple app store reviews for Toyota entune), but, despite multiple requests, Toyota motor company has repeatedly ignored their customers. This problem occurs across multiple vehicles in the Toyota lineup, but I am only familiar with the iphone app, so I'm not sure if it also exists with other phones. The issue has occurred consistently since we purchased the vehicle a year ago and persists despite keeping both phone software and vehicle firmware updated.
Canada has recalled these vehicles (dot Canada safety recall 2017363) due to fire hazards from engine block heaters. As many northern latitude vehciles in the us have these same block heaters (and hazards) it is necessary for a formal recall to replace them, as was done in Canada.tried to upload a.doc document with additional information, but your system would not allow. Sadly you do not allow.doc or.docx documents as uploads, your loss....
On Thursday March 8, 2018, my passenger-side front window exploded as I was driving down the highway at the posted speed of approximately 70mph. Nothing hit the window, and I hadn't hit a pothole or any bump in the road, there also was no extreme change in temperatures ' it just exploded into many pieces including small shards of glass. The glass went all over the inside of my car including both front and back seats and floorboards. The entire window exploded so that there was no window left in the opening. I believe it was faulty glass. I understand that there have been sunroofs exploding, and I believe that the glass issue is not just limited to the sunroof. I did save the receipt from having the glass replaced, but I don't currently have the ability to scan and attach it.
We were driving on the highway from dallas to houston and all of the sudden, we heard and explosion. At first we thought that something hit our truck, but when we opened the sunroof cover it was completely shattered. Some pieces hit the car behind us, but no one was hurt. Luckily the interior cover was closed.
A D V E R T I S E M E N T S
- Oakdale, NY, USA