This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Toyota 4runner. The contact stated that while stopped at a stop light, the vehicle was rear-ended by another vehicle. The front passenger side seat belt failed to retract causing the contact to lunge forward. The air bags did not deploy. A police report was filed. The passenger sustained face, neck, shoulder, and head injuries that required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.
- Middleburg, VA, USA
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- Middleburg, VA, USA