This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Toyota 4runner. The contact stated that he was unable to lock and unlock the passenger's side door. The contact contacted kerry Toyota service florence (6050 hopeful church rd, florence, ky 41042; (859) 371-1518) and the vehicle was diagnosed with a defective passenger's side lock actuator. The contact was informed that the lock actuator needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 50,000.
When the vehicle is put in reverse the computer screen rear view camera image becomes blury, the image shakes rapidly and static with neon lines would appear distorting the camera footage. It made the rear camera screen view unusable and unreliable. This happened off and on for over 2 years and during each service I would ask Toyota of san luis obispo, ca to diagnose and fix the problem. They would tell me they were not able to duplicate the problem and that they updated the computer chip and it "should be good". this did not resolve the problem. I was able to video tape the problem and showed the video to the service manager. He had me send him my video and said he needed to talk to corporate. After 2 months and multiple phone calls to him he said they had seen this problem in other vehicles at other dealerships and corporate approved him to replace the computer free of charge since my concerns had been documented at many service intervals while the vehicle was still under warranty. I am very disappointed in how long it took Toyota of san luis obispo, ca to acknowledge the problem and agree to do the repair. I had to get very assertive and persistent in order to get them to listen to my concerns and fix the problem. I wanted to document this problem in case anyone else may have the same issues.
Multiple times now while driving under normal conditions we have experienced the instrument panel going rogue. ABS, vsc, gas, check engine, all lights will randomly come on. The scary part is this most recent time it jumped the speedometer way up as well. Any help would be greatly appreciated!
Both the driver side door and passenger side door do not open when when remotely activated. They also cannot be locked remotely. I have no way of opening the passenger side door from the outside. Both doors have to be manually opened. The driver side can be opened by the key, but the passenger side needs to be opened inside the passenger door.. this is a safety issue especially when my wife takes the car. It is dangerous that she cannot enter the car in a timely manner or even lock the car.
The lock actuator motors on 4 out of 5 doors have stopped working. Only the drivers and rear door have exterior key entry, this dramatically inhibits the access to the back and front passenger seats in the event of an emergency.
- Savannah, GA, USA
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The door lock actuators fail at an alarming rate. My driver side door lock actuator failed after only 50,000 miles. This prevents the car door from locking, which is a safety concern during a crash or just to prevent forced entry.
The 4runner's electrical system shuts down completely while driving; as if someone was suddently turned the car off while driving then turned it back on. All dash lights, instrumentation, headlights, radio, etc... shut down and then it restarts automatically shortly thereafter. This happens multiple times daily. It occurs both while the car is in park or reverse or driving usually below 555mph since much of my commute is city vs. Highway. It started with the radio head unit only then the issue has progressed to the entire electrical system. This should be investigated as this is a major safety issue and could lead to injury.
The front passenger side door will not lock or unlock. I am sure you can understand the safety hazards with this issue. This door will not lock or unlock with key fob or with the locking system inside the car.
2015 Toyota 4runner - door lock actuators. At around 36,000 miles the rear driver's side door actuator began to fail intermittently. Within a couple months it failed completely and the rear passenger door lock actuator began to display the same problems. At 40,000 mileages all of the door lock actuators have failed. This is a non-problem and a major safety issue. It is also very expensive to repair.
Door actuator locking out driver, to where key doesn't even work. Either the door will not lock, or unlock. The fob is fine and sends the signal as you can here the actuator trying to move. And when it doesn't unlock, you can't even unlock the door with the key. I would think this would be a safety issue. I've read a number of complaints on a variety of sites such as below, that it is a known issue" if it's a known issue, why isn't there some kind of safety recall" suppose all of the actuators didn't work and there was a kid in the car. This would be the third of 4 bad actuators, so that is a possibility. Https://www.carcomplaints.com/Toyota/4runner/2014/electrical/auto_door_locks_not_working.shtml
The contact owns a 2015 Toyota 4runner. While driving in the left lane at approximately 70 mph, the vehicle lost power. The contact stated that the vehicle seized and was unable to be moved. The engine was still running, but the vehicle would not accelerate. All the indicators on the instrument panel illuminated at the time of the failure. Modern Toyota (3178 peters creek pkwy, winston-salem, nc 27127) diagnosed the vehicle, but the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 28,000.
Rodent chewed through injector 3 wire. 4 days later, after I paid for the first repair...several other wires were chewed through. The previous connector repaired with "rodent deterrent tape" was not damaged.
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- Covington, KY, USA