Audio system has been randomly restarting/freezing since new and has gotten progressively worse lately. Cannot reproduce issue at dealership but will be fighting for them to replace under warranty.
On several occasions the entertainment system will freeze and reboot, just freeze up and manually have to reboot, or just randomly automatically reboot. It happens no matter if Bluetooth phone is hooked up playing music or nothing is playing. Once it occurs it tends to happen consecutively in a trip but sometimes it is just sporadic. When it occurs there is never anything that is the same going on to try and figure out if something triggers it. Also have had a problem for a week long where the system displayed the error message of waiting for Bluetooth when all devices were able to work with other cars and at the same time a phone could not be picked up through the USB cord or even receive power to charge from the USB cord. When taking it in for service it had already corrected itself and the system hasn't frozen or rebooted while there so they haven't done anything.
Just annoying for your entertainment / navigation system to re-boot either on it's own or manually.
I will have it checked the next time I have in for service. Toyota has been good to take care of issues.
I have a 2006 Avalon and Toyota is repairing all "dashes that are cracking" over time. They said that this was a defect regardless of time or mileage. That is why I buy TOYOTA Products.
The infotainment system freezes around 5-10 min into my drive when it's wet or damp outside. Super annoying! It requires a power button hold for around 5 seconds to restart. The system takes a minute to restart.
- wandy,
Jacksonville, NC, US
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This has happened on several occasions. I plan on telling them about it when I take it in for the next oil change. Last time, it rebooted and came back on. Other times, I've had to pull over, turn vehicle off, and restart.
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Random reboot's with no solution yet. It's been happening since mid-June 2017.
- pj1991, PortHope, ON, Canada