This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Greatly reduced safety in frontal impact during an accident due to corroded frame components caused by factory installed foam pieces that retain rain water. This problem has been noticed, personally by me, on multiple Toyota 4runners of model years 2014-2016 so far. The corrosion damage on my vehicle makes me feel unsafe while driving to work and not adequate to be towed from the front hooks incase of an emergency. I tried to bring this concern to a local Toyota service department and that was of no help. Images are attached below that show how the factory foam pieces surrounding the radiator and its "shroud" have caused a highly concerning amount of rust on the vehicle's bumper and frame support members. These foam pieces get wet from driving in the rain and retain the water. This overtime caused the rust shown below. The newer model vehicles seem to have a rubber flap rather than foam which would prevent water damage on the frame members. Mahalos ## VIN passed ## Toyota 2014 ##
Vehicle has excessive rust on the front frame cross member below the radiator. The excessive rust is also found by the front tow hooks which could affect the overall functionality of the front tow hooks. The rust appears to be flaking off and bubbling. Vehicle is kept in an enclosed car canopy.
The back lift gate latch had rusted and corroded so badly that it would no longer shut all of the way or open up at all. With the lift gate in a "open" position, this made the sensors in the vehicle go crazy. I.e.: hazards randomly going off, sensor telling me my doors were open (not just the back door), locking and unlocking of the doors, etc... this all would happen when the vehicle was in moving, did not matter what type of road I was on. I replaced the faulty rusted lift gate latch and it fixed the problem. The latch itself cost $290.34.
I was the second car waiting for the light to turn green so I could make a left. Suddenly a Honda CRV made an open right turn and hit the car in front of me and myself. My Toyota suffered extensive damage compared to the damage of the CRV. When I look at my car I find that there is no steel bumper at the extreme left or right of the vehicle. My car was stationary. Since there is no bumper to protect the vehicle the entire panels on the engine compartment shifted slightly to the right. This is mediocre and fraudulent engineering from Toyota. It is also a safety issue.
The moon roof glass shattered while driving at 70 mph on an interstate highway. There were no other vehicles in front or beside us. There was a loud sound that was like a gun shot. Opened the cover on the moon roof and noticed the glass had shattered. Shortly there after several large parts and numerous smaller pieces fell down. The remaining section of glass was bowed up.
- Ooltewah, TN, USA
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The windshield on this vehicle has caused eye strain, dizziness and headaches after driving long distances or commuting repeatedly. It is unnoticeable during short trips. The dealership replaced the original windshield with a new Toyota glass factory windshield, and it still does the same thing. There is either a warp in the glass or something about the yellow tint used that is causing me to have severe eye strain. Driving other vehicles on my commute do not effect my eyes at all, it is definitely just this windshield.
A D V E R T I S E M E N T S
- Honolulu, HI, USA