This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The component that failed is the air back clock spring. It-??s preventing the horn form functioning properly. In turn can result in an accident from lack of warning other drivers and/or air bag might not go off. It seems to be a known problem on the 13 model year of the 4Runners. It has not been inspected as I-??m not knowledgeable on what to do in that situation and the dealer says that I-??d have to pay for it anyway. No warnings just one day the horn didn-??t want to work anymore and seems to be a problem that-??s pretty consistent. People have reported that it has gone bad with as little as a 100k miles which the clock spring shouldn-??t be a maintenance item to begin with.
During an accident, both side airbags deployed (front airbags did not deploy). Front right passenger injured by side airbag -- bleeding puncture wounds (approx 3) on upper right wrist, severe raised gouges (below the skin) from that point up the entire length of the arm (more severe on forearm). Passenger recalls something shooting out from "a" post. Passenger went via ambulance to er. Later, found broken jagged piece of white hard plastic in the right front passenger seat. Piece is in our possession as well as photos and medical records.
Takata recall all of the side air bags deployed while driving on a flat surface around 20 mph. According to computer report it stated the 4runnder was in a rollover when it was not. Please see attached report. There is no damage to the outside of the vehicle and was not at any inclines. Toyota stated the 2013 4runner is not under the air bag recall. It should be!!! I have had the 4runner for under a year and it now is just sitting at the dealership. Toyota is dragging their feet stating that it can take up to 30 days or more for their department to review the computers report and make a decision to recall/replace/repair their bad faulty air bags. This is unaccepetable. The 4runner is needed for a daily driver. This needs to be handled quicker and there should be no question this 4runners air bags should be under the recall.
Takata recall. I called two local Toyota dealerships about getting my vehicle in to have the airbag replaced. Both told me essentially, "the part is on back-order, we're waiting on a shipment, could be a couple of days, could be a few months before we can get you in. We really don't know." In the meantime, Toyota has instructed owners to not allow any passengers in the front seat due to the danger the airbags present. A few months seems like a long time to go without such an important safety item being fixed.
My horn is not working as a result of a spiral wire in the steering wheel is shorted out. Within the same wire set is the wire that controls the airbag. Thus, I do not know if the airbag is working or not. Two safety features of the car potentially do not work, the horn, for sure, and maybe the airbag. The issue I have
- Columbus, OH, USA
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2013 Toyota rav4. Consumer writes in regards to brake failure the consumer stated the vehicle experienced unintended acceleration causing a crash into an unoccupied parked vehicle and a light pole. The airbags did not deploy.
Takata recall. The contact owned a 2013 Toyota 4runner. The contact received notification of NHTSA campaign number: 18V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not call the dealer. The manufacturer was made aware of the issue and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I am [xxx] and I own a 2013 4runner. I just received a recall letter for a takata front passenger airbag inflator (zone a) I am very upset that I am just now receiving this letter when other owners of the same vehicle received letters in 2017 and had their vehicle held by a Toyota dealer for months with a rental vehicle being made available. Safety should be the priority for all customers, not a select group. I spoke with a representative from a local dealer as well as a representative from Toyota customer experience center and the responses I received were very different. It is very disturbing and upsetting that my life and the lives of my passengers were put in harms way for the lack of urgency to release letters on Toyota's behalf. This is totally unacceptable and Toyota needs to be held responsible for their actions. I look forward to hearing the remedy for Toyota's conduct towards me, a customer. Respectfully submitted, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
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- Tullahoma, TN, USA