VEHICLE NON-START: Issue began/discovered mid-may 2013 (less than 2,000 miles). Has continued since that date on irregular basis. Initially believed would occur only after having been driven for period of time to "warm up" engine. Have since found will occur on initial start attempt of day as well. Vehicle now has less than 10,000 miles.
Problem appears to be only affecting 2013 Toyota 4Runners w/key-less ignitions. Per factory; problem has been found on only a "handful" of vehicles nationwide. They state it is caused by the steering wheel release system "freezing up." "Most of the time," once you turn the steering wheel, it releases the excess pressure and the vehicle will start. However, I have found this not only true. On multiple occasions I have had to wait a period of time before it then re-starts. Before learning of the turning-the-wheel "trick" I had vehicle towed to a dealership twice. They could not replicate the problem.
Once told of the "turn the wheel solution" I found this worked most of the time. Dealership claimed there is no other solution and again stated it only has happened on a minimal number of vehicles nationwide.
I submitted a Lemon Law complaint and had it rejected by Toyota Corp. (03/11/14). This because I was given the "turn the wheel" info. No further info provided as to if they we seeking problem solution or why only has happened on so few of vehicles.
I paid cash for my vehicle and so am not trying to relieve myself of debt/payments. I wanted a reliable vehicle, which I do not have. At this point I only drive the 4Runner in the local area, which was not the intent of the purchase - now considered a TOTAL waste of my money. I would like to hear of others who have faced this problem to seek/pursue a possible class action claim. Signed: Frustrated
A D V E R T I S E M E N T S
VEHICLE NON-START: Issue began/discovered mid-may 2013 (less than 2,000 miles). Has continued since that date on irregular basis. Initially believed would occur only after having been driven for period of time to "warm up" engine. Have since found will occur on initial start attempt of day as well. Vehicle now has less than 10,000 miles.
Problem appears to be only affecting 2013 Toyota 4Runners w/key-less ignitions. Per factory; problem has been found on only a "handful" of vehicles nationwide. They state it is caused by the steering wheel release system "freezing up." "Most of the time," once you turn the steering wheel, it releases the excess pressure and the vehicle will start. However, I have found this not only true. On multiple occasions I have had to wait a period of time before it then re-starts. Before learning of the turning-the-wheel "trick" I had vehicle towed to a dealership twice. They could not replicate the problem.
Once told of the "turn the wheel solution" I found this worked most of the time. Dealership claimed there is no other solution and again stated it only has happened on a minimal number of vehicles nationwide.
I submitted a Lemon Law complaint and had it rejected by Toyota Corp. (03/11/14). This because I was given the "turn the wheel" info. No further info provided as to if they we seeking problem solution or why only has happened on so few of vehicles.
I paid cash for my vehicle and so am not trying to relieve myself of debt/payments. I wanted a reliable vehicle, which I do not have. At this point I only drive the 4Runner in the local area, which was not the intent of the purchase - now considered a TOTAL waste of my money. I would like to hear of others who have faced this problem to seek/pursue a possible class action claim. Signed: Frustrated
- Alan C., Fair Oaks, CA, Uruguay