This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At about 28000 miles, without warning the brake pedal went almost to the floor during a routine stop. The brake pedal has been soft like that ever since. The dealer said that it might be fixed by a brake fluid flush and replace. I had ithat done at the dealer and if anything, it's slightly worse. Apparently the mechanic told the service writer that it's just a flaw in the vehicle andnot a fluid change or anything else would help that he was aware of, but they did it anyway and charged me of course. The brakes function but they are substandard to what is expected in a 2013 automobile. The brakes almost feel as if there is no power assist.
Partial brake failure in high ambient temperature. Driving on interstate I5 through Nevada. Ambient temperature 100 degrees F. engine temperature gauge read normal. Stopped for gas. On restarting engine the brake booster system did not recharge the hydraulic accumulator. Brakes were functional but pedal position was halfway to floor and excessive pressure required to activate brakes. Almost collided with kerb because of the surprise. No local service available so continued to drive. Next morning at 70 degrees F temperature the system had recovered and operated normally. Subsequent check by dealer showed no fault codes or evidence of failure.
1) the guy who complained about the brake pedal being too close to the gas pedal is right. My foot gets caught under the brake pedal when I'm trying to take my foot off the gas and go for the brakes. I guess I'm still used to my '99 4runner. He also complained that the brake pedal depresses so far that he sometimes also hits the gas. He's right on that too. The dealer says for some reason after a while the brake pedal just goes really soft, pretty dramatically, in my case from the previous day. I have about 27000 miles. Dealer says only remedy is a $125-$150 brake fluid change. 2) the outside temperature gauge doesn't work, so don't expect to be alerted in a timely manner if the roads are ready to freeze over and become icy. Dealer checked it and said it was fine, its not fine. It seems to be usually off by 10 degrees and otherwise reacts so slowly to changes in temperature so as to be useless. Soft brake pedal started in early 2017. Temperature gauge has never worked well.
I have a 2013 4 runner SR5, that just turned 80K, driven by an older woman. While sitting in a fast food lane the brake, ABS and vsc track lights came on along with an beeping alarm that would not stop. I turned the truck off and waited a few minutes and turned back on and still had the problem. When I moved I had no brakes at all. I had to roll the truck into parking spot and have the truck towed. Truck was taken to Toyota and they told me it was the hydroboost for the brakes and ABS. Part was about $3000 and $620 to do the install. Everyone that I talked to said it should never have happened. Even the Toyota people said it should never have happened on this new of a truck. I called corporate Toyota and they agreed to go half on the part. My concern, if I was going fast or going down hill I would have probably been injured or worse. I had no brakes, zero. Has anyone reported this before? I have not picture of the hydroboost and I am waiting documentation from corporate Toyota. Part will not be in for 6 business days. This means I have been without a car for 10 days.
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). I have experienced on multiple occasions, upon breaking, having sudden unexpected acceleration. This occurs when I am braking for a stop on city streets, stopping in traffic, stopping in a driveway. I suggest the cause is the proximity of the break pedal to the accelerator pedal. When the brake is depressed, the level of the pedal is below that of the accelerator level. So, I find my foot at times has a slight overlap, causing my foot to apply both pedals, resulting in both acceleration and braking. This has resulted in numerous frightening instances, such as braking for a pedestrian crosswalk, I occasionally find myself nearly striking a pedestrian! to compensate for this, I actually shift the transmission to neutral as I slow down coming to a stop (e.g. stopping for a traffic signal, or stop sign). Thus preventing any unexpected acceleration. This has never happened to me in 50 years of driving experience with numerous manufacturers of automobiles or pickup trucks, both domestic or foreign autos. I am a licensed professional civil engineer in the state of California. I suggest that the pedal is 1) too close laterally to the accelerator pedal, and 2) the level of the depressed brake pedal is below that of the nearby resting accelerator pedal. I feel that if the brake pedal was positioned at a higher level relative to the accelerator pedal, the depressed brake would not accidentally actuate the accelerator. I have made Toyota aware of this, by 1) a phone call to their 800 number (years ago), and 2) at many of my scheduled services with Toyota of orange in so ca. [xxx], PE,
A D V E R T I S E M E N T S
- Las Vegas, NV, USA