This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Toyota 4runner. The contact stated that when the vehicle was started, the air bag warning light illuminated and remained illuminated. The failure recurred. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 168,000.
Takata recall. The contact owns a 2010 Toyota 4runner. The contact received notification of NHTSA campaign number: 18V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Toyota of Santa Fe (1500 St michael dr., Santa Fe, nm) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I have been trying for almost a year without success to have my recalled airbags replaced. I have been working with my local Toyota dealer, kendall a Toyota of anchorage, Alaska and have been told repeatedly they are waiting on an install kit. Meanwhile, my vehicle, (who spent the better part of its life in hot, humid Texas, making the inflators even more unstable) remains unsafe for my family. Please assist me in resolving this issue.
Takata recall. The contact owns a 2010 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called al hendrickson Toyota (5201 w sample rd, coconut creek, fl 33073, phone number: (954) 972-1100) and was informed that the part was not available. The manufacturer informed the contact that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
- Boca Raton, FL, USA
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Takata recall. The contact owns a 2010 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (autonation Toyota arapahoe, 10531 E arapahoe rd, centennial, co 80112) was contacted and confirmed that the parts would not be available for the recall remedy until 2019. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - over a year ago Toyota sent me a recall notice telling me that my vehicle was considered unsafe to have anyone in the front passenger seat as it is potentially deadly due to an airbag defect. For over a year I have complied with this directive and not been fully able to utilize my vehicle as it is now only a four person vehicle vs. 5 person. Recently I received my recall notice stating that Toyota was finally able to fix this issue and the notice directed me to contact my local Toyota dealer to have several parts replaced. Upon contacting my local dealer I was told, "they show they are on back order at the moment so there is no eta on the exact date of when they will be in but there was one ordered for you specifically so when the parts do come in we will contact you." So basically I waited over a year for Toyota to tell me they could finally fix this potentially deadly problem with my vehicle only for Toyota to tell me they really can't fix it and don't know when they'll be able to. That's not okay. It's false advertising and a farce to customers who have been asked to not use their vehicle as purchased. Additionally, my vehicle has 95,000 miles on it and I will want to sell it soon (preferably before it hits 100,000 miles, but who is going to buy a vehicle that can't be used in the manner in which it was intended. This issue is being unfairly addressed.
The contact owns a 2010 Toyota 4runner. The contact received a recall notification for NHTSA campaign number: 16V340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The dealer Toyota South of atlanta Georgia was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. (VIN tool confirms parts not available).
Takata recall: I received a noticed that I could now coordinate with my local dealership to have the airbag issues foxed. When I contacted the dealer they stated they have the part, but cannot do the repair until 6 October, almost 2 months from notification,
Passenger side takata airbag inflator (zone a) recall not yet replaced. I live in houston, Texas; one of the most humid places on earth. How soon may I plan on this inflator being replaced?
Takata recall. The contact owns a 2010 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (North hollywood Toyota in North hollywood, ca) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I am still awaiting the dealer in our city to tell me it is alright to bring my vehicle in for repair. Since originally getting the recall notice in 2016 and receiving a subsequent recall notice in June, I have been told by the service department that the parts for my vehicle are not yet available and I need to wait for another recall notice saying that my vehicle will be repaired. It is worrisome that car owners are still being fatally injured and safety instructions provided by the dealer say that the front passenger seat should not be used due to the possible case of injury in a head on collision. Is there some way to get this recall repair done more quickly?
Takata recall I have yet to get a recall notice or any solution/fix for my 4-runner. When I called Toyota about when someting was going to be done or when they are going to fix the air bag. I was told that they did not know when they would fix if any and to just not ride in the front seat of my 4-runner till they fixe the recall.
The contact owns a 2010 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Maui Toyota in maui, Hawaii was made aware of the recall and stated that the vehicle could not be serviced until September 27, 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Ford bend Toyota at 20465 southwest fwy, richmond, tx 77469, (281) 341-5900 where it was confirmed that no parts were available and stated that parts were on back order. The contact then stated that she had an appointment with sterling mccall at 9400 southwest fwy, houston, tx 77074, (713) 270-3900 but once she arrived, the dealer stated that no parts were available. The contact called mike calvert Toyota 2333 S loop w, houston, tx 77054 where and appointment was made but once the contact arrived the dealer stated that they were mistaken and that no parts were available. The contact then called joe myers Toyota at 19010 northwest fwy, houston, tx 77065 (281) 973-5306 where it was confirmed that no parts were available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a local dealer Toyota of midland located at 800 N loop 250 w midland, tx 79703 where it was informed that the recall remedy parts were on back order and should arrive in two weeks. The contact left a voice mail message for the service manager but received no response. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with two dealers (stevinson Toyota East 444 S havana St, Aurora, co 80012 and stevinson Toyota West 780 denver West Colorado mills blvd, lakewood, co 80401) who stated that parts were not available and were on backorder. The manufacturer was made aware of the issue stated that parts were not available. The manufacturer did not know when parts would be available and offered a loaner vehicle, which the contact declined. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (dudley Toyota in dudley, MA) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I have purchased my vehicle used and to date been unable to have passengers in my vehicle. Prior to making our purchase decision we called Toyota and was told airbag replacements for Toyota 4runners are 2 weeks out, so we decided to purchase the car. We have contacted Toyota every 2 weeks since our purchase and every two weeks we are told the same thing; "two more weeks." We were told we can not have a rental vehicle and feel as if we should not have purchased this vehicle. We are extremely disappointed in the lack of care and inconvenience this has caused to our lives. How do we get a realistic answer as to when this situation will be resolved??
A D V E R T I S E M E N T S
- Denver, CO, USA