CarComplaints.com Notes: Although it has a stellar record in terms of vehicle problems, initially the 4th generation (2003 - 2009) 4Runner didn't earn our top "Seal of Awesome" rating because it received poor crash test ratings for rear impacts. However it's proven to have one of the lowest driver death rates out of all vehicles (not just SUVs), so we've bumped it back up to our top award.
10.0
really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
89,021 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Frame recall needed. I have bad rust in my frame despite regular washings and care taken. Is it a widespread problem and it is unsafe to drive. Please help!
The contact owns a 2004 Toyota 4runner. While viewing the undercarriage of the vehicle, the contact observed that the frame was rusted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle's warranty had expired. The failure mileage was approximately 202,000.
Vehicle has severe rust on frame and perforation of at least one crossmember. Other Toyota models that share this frame have been recalled (Tacoma, sequoia).
- Bloomfield, CT, USA
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I took the vehicle in for inspection and was told the vehicle has frame rust in several places and would not pass inspection. I was informed of the Tacoma, sequoias and Tundra recall and since the 4runner is the same frame not sure why the 4runner was not included.
My 2004 4runner, with less than 80,000 miles, has significant and overwhelming under carriage rust. There is a frame rot hole. One of the trailing arm brackets on the axle has rusted to the point where the trailing arm was no longer connected. This is one of the points where the axel is connected to the vehicle and keeps the axel from rotating. There are front suspension parts completely rusted to the point my vehicle can no longer receive a successful front end alignment. These are the biggest problems, there are several other issues due to unbelievable rust.
Heavy frame rust and corrosion occurring in a garaged 4runner with only 65,000 miles to date. Very advanced for mileage, and soon to be a structural and safety concern. Crossmembers, frame, and suspension attachments. Two exhaust shields have had to be reattached. Also, my dashboard is cracking despite being garaged, and my second set of factory aluminum wheels have had the clearcoat and finish crack off and are very unsightly.
The Toyota dealership does not want to repair the safety recall they did on 2004 4runners Toyota. I called over a year ago and no action has taken place. The recall was over the gas pedal and dashboard, I also have a case number and have called many times and they only tell me to wait. They didn't even bother to check the car and I also went in personally so they could order the parts and they told me they would call when the parts came in, the guy told me to give it six months and now it's been over a year and still have not received any call. I know this recall warranty ends this year 2017 and it seems like the Toyota don mcgill in houston dealership is waiting for the year to end so one can pay for the changes to be made, which is unfair because this is a Toyota recall. I hope you can help because this has taken over a year to fix now and the Toyota don mc gill in houston has been no help what so ever. This is a safety recall and they need to fix it I already did my part I have called, I have a case number and I have gone personally to talk to them and order the parts.
The contact owns a 2004 Toyota 4runner. While the vehicle was parked, the contact noticed multiple fractures across the dashboard. In addition, the contact stated that the dashboard appeared to be melting, which caused a glare that hindered the contact's visibility. The vehicle was taken to a dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired due to part unavailability. The manufacturer was notified of the failure and confirmed that the VIN was included in a voluntary recall for the dashboard replacement. The failure mileage was 50,000.
There is lot of rust on frame, under carriage and its also in the suspension. Its also causing fluids to leak and I had to replace the muffler assembly due to rust. I purchased this car as certified used from prestige Toyota of NJ with only 5000 miles in August of 2005, I purchased this Toyota because of their stellar reputation in the auto industry but I am extremely disappointed with this car. I have less than 109,000 miles and at the way this rust is progressing, I will have to junk the car very soon. I cant risk being on the road with my family and have this rust bucket fall apart on the middle of the road. I have been waiting to see if there is a recall but haven't seen anything come through yet. Please include my car in any vehicle safety recalls, or class action suits against Toyota. Thank you
Frame badly rusted, during tire change lifted car with Toyota jack and it went inside frame, front tow hooks rusted off and fell off, half of bar supporting oil hoses rusted off.
Rust erosion of the frame resulting in danger in driving the vehicle. Vehicle has been garaged kept for it's entire life and maintained on a regular basis. Frame is now near deterioration.
I took my vehicle to freedom Toyota in hamburg, pa to get serviced and they told me my frame was rusted that bad that it would not pass inspection, and could not be repaired. This is very upsetting, because it's only 12 years old. I have a 1998 Toyota 4runner previously and that was 14 years old before I got rid of it with 324,000 miles. The bumpers were known to rust out on those, and the frame was rusted on that one also, but not aware of the extent. I can only hope that Toyota will replace my frame, otherwise I will never buy another Toyota again. The service guy, nicky at freedom Toyota said that he didn't know if there would be a recall on the 04 Toyota 4runners or not. I have two young children and I only hope that nothing happens to me or my children due to driving it with a rusted frame until I can get a new vehicle or get my frame replaced by Toyota.
A D V E R T I S E M E N T S
- Essex, VT, USA