Toyota said that the claim period for Toyota 4Runner Dashboard meltdown/Crack issue is already ended and there's no way to reclaim the issue. But this is Toyota's quality assurance problem and service should be provided without the deadline to claim.

My 4Runner dashboard is on really bad shape with lots of cracks and I'm so frustrated with this cracks. If it cause any problems or airbag issues, definitely I'll lawsuit Toyota and they should be responsible for any kind of loss..

Hope Toyota continues the free dashboard replacement program.

Love the car, been very dependable. now have 150000 mi. in 2016. But around 2008 I noticed a crack on dash on drivers side about a foot long. as the years went on so did the crack, all the way across the dash! got the voluntary recall notice a year ago and took it in to local dealer. They checked it out and authorized repairs and ordered a dash. (that was almost a year ago) and still haven't heard back. Guess I'll have to give them another call. don't have pics but can get them.

Update from Mar 16, 2016: Went back to dealer today to followup. I was told some dashes are coming available, the 4runners are still not sent out yet, and they will contact me when its in. So far its been 6 months from date I took it in.

Update from Nov 23, 2016: Finally , Toyota called and the new dash came in . this was back in June. they installed in one day.

I read about the "recall" or extended service for the dashboard problems of Toyota brand cars. My car has the same problem also and after reading this I called my local Toyota dealer, and guess, they did not know about anything regarding this. They said that this SSC is for US market (US spec cars) by TMS (Toyota Motor Sales USA) not by TMC of TTC with our general spec cars.

I really don't know but is there somebody who can help me out with the info, is this for US market only or general? Toyota Ask give me the advice to contact my local dealer..that did not worked.

My car is bought here on Aruba at the Toyota dealer.

Thanks!

My dash on my Toyota 4Runner, after a few years of me owning it has cracked, not just in one place but a few different places. It happened one day when I had it locked up in the heat, even with the windows down a little to allow ventilation. It's a pain in my A**, having to look at it every day. I contacted Toyota directly after I going round and round with the dealer. Toyota told me they wold replace it if I were to pay for the part. I said I don't think so, cause if I remember, it was at least a $1000. I'm a Toyota lover, that's all I buy, but after having these issue's with my 4Runner and other things with our Camry, I'm hard pressed to buy another one.

I purchased my 4runner as a second vehicle non daily driver and dumped about $15,000 into it after purchase price in the form of lift, engine mods, exhaust, header, stereo system, rims, tires, gearing, Xreas delete, etc.... I am very satisfied with the overall performance of my SUV but I can't get over the fact that once in the vehicle I cannot for the life of me not notice the fact that the entire dash looks like it has cancer. Toyota will do nothing to address the issue which is total bullshit but not shocking. Major dinero my friends or a cheap not matching dash cap. I think the dash engineers at Toyota had a meth problem in 2003 and they are still struggling to get over that so no help there.

I have done some research and there are 3 companies that make dash caps that are of decent quality that should outlast the factory turd. Anyway, that's all I have. Shame on you Toyota for releasing a vehicle that falls apart from the inside out. Dickheads.

I have been a loyal Toyota owner since I was 16 years old and I am now 42 years old, my entire family, extended family, my children, etc. all drive Toyota's. My oldest daughter is driving a one owner 1997 Toyota Camry and just this week she is purchasing a Yaris. I purchased my 2003 Toyota 4Runner with the intentions of driving it until my youngest reached age 16 at which time I would then buy me a new 4Runner because I loved my 4Runner!!

In 2009 I noticed a crack in my dash and immediately started seeking help, talked to dealers, upholster shops, vinyl shops, searching on-line, called Southeast Toyota, Facebooked Southeast Toyota, all the while, my dash was cracking more and more and more, it's horrible and scary!! I am afraid the passenger side airbag could deploy on it's own because the dash is cracked so much over the airbag, which is where the biggest problem lies in trying to find a fix!! You can't cover the airbag with a dash cap, you can't replace the dash without replacing the air bag which is a huge expense, more than I can afford as a single mother trying to make ends meet. I just can't believe Toyota would allow something like this to jeopardize their reputation. It makes me sad and angry.

I will keep researching, hoping Toyota will step-up to the plate before someone is injured or killed because unfortunately, there is no other affordable option for me. :(

I just noticed today that my dashboard shows the first signs of cracking.

It's starting above the receiver. Very small, but noticeable.

I read about the multiple complaints on dashboard cracking before but always considered myself lucky to not be affected... well, until now. I thought keeping it in the garage most of the time day/night would have helped preventing it, but obviously not. I also have an older Mercedes (25 years now!) and there's no cracking on the dashboard - and the car is parked outside!

There's a long list of complaints also in this site: http://www.toyota-4runner.org/4th-gen-t4rs/122935-cracked-dashboard-action-request.html

Since there are so many owners complaining about this, Toyota should really step up and offer a solution.

Last year my dash cracked in my 4runner. I was driving down the road and it just cracked. It started on the passenger side. Now it it is spreading across the whole dash. I have gone to the Toyota dealership and it is going to cost more than $2000 to fix. Toyota will not cover it, and neither does insurance. I paid a lot of money for this vehicle, and I feel like it should be fixed. Not only is is ugly and a constant eyesore, it is dangerous. What if the air bag goes off at will? It can cause serious injury or death to me or anyone in my vehicle if I wreck because an air bag deploys while driving down the road. Toyota should recall all these vehicles and fix them. Toyota has always been number 1 on sales, but they will lose a lot of customers because of their recent actions and cheap made dashes.

My 2003 4Runner recently started developing cracks in the dash board on the passenger side. The cracks started slowly but seem to be increasing in number at an alarming rate. I believe this to be a weakness/defect in the materials used so that the air bag can inflate. My vehicle has always been parked under cover and I have not used Armoral on the interior. My concern is that the cracking will allow the air bag to inflate without there being an impact accident. This could cause injury to a passenger or cause me to have an accident. I have not taken the vehicle to a dealer yet but plan to do so very soon. I wanted to do some research first and see if other owners were having this same problem. It appears this is not a problem unique to my vehicle but a common problem with the 4Runner.

On August 20, 2011 we took our 2003 Toyoya 4Runner to David Maus Toyota in Sanford, FL for the 90,000 service work. While it was there we had it detailed. The total cost was $850. This vehicle is our extra car and is not driven on a daily basis, only on the weekends. The following Saturday morning we got into the 4Runner and noticed a new hairline crack that ran approximately 2" from the driver's side window across the line of the dash behind the steering wheel to the middle of the dashboard. We called the dealer and immediately drove it to Sanford so they could look at it. Initially they told us it was from the "Armorall" we had been using. We had not. They were the ones to use product on our vehicle. After many daily phone calls to every manager, then a phone call each day left on David Maus's voice mail this week a rude manager called us today to tell us too bad, it's the age of the vehicle. We did not have a crack in our dash prior to August 20th, David Maus Toyota serviced our 4Runner now we have a cracked dash. Not only do they not accept responsibility, we were told we could take our business elsewhere by their service manager. We were not rude. We were merely persistent. Other than that it has been kept in a garage and looks like new.