This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Toyota 4 runner. While driving approximately 50 mph with the brakes engaged, the power steering failed. The vehicle spun around and crashed into a guard rail. No one was injured. The police were not notified. The rear and front bumper were damaged. The estimated repair cost was $3000. The vehicle was driven to the dealer who stated that the vehicle needed a catalytic converter. The vehicle was not repaired. The manufacturer was contacted and referred them back to the dealer for repairs. The VIN was unavailable. The failure mileage was 100,000.
- Kittery, ME, USA
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- Kittery, ME, USA