This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Toyota 4Runner. The contact stated that while inspecting underneath the vehicle, he noticed that there was a hole in the subframe and that the subframe and sway bar were corroded. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
The contact owns a 2002 Toyota 4runner. The contact took the vehicle to an independent mechanic for routine maintenance. The technician observed that the frame of the vehicle was rusted out and could not be repaired. A local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2002 Toyota 4runner. The contact stated that the rear trailing arm on the vehicle prematurely deteriorated and fractured. The vehicle was towed to the contact's residence and then towed to an independent mechanic. Who diagnosed that the rear end housing and axle differential needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000. Updated 11/20/15 the consumer stated the vehicle should not have to be repaired at the owner's expense. The rear differential had to be replaced. The frame of the was also badly rusted. Updated 2.3.16
The contact owns a 2002 Toyota 4 runner. While driving approximately 45 mph, the contact lost control of the vehicle. The contact had to apply force to the brake pedal in order for the vehicle to come to a complete stop. The vehicle was taken to a dealer, who diagnosed that the trailing arm was corroded and that the entire frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 119,000. The VIN was unavailable.
The contact owns a 2002 Toyota 4runner. The contact stated that the rear axle was corroded and caused the frame to detach. The vehicle was taken to a dealer. The technician diagnosed that the frame and rear end needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
A D V E R T I S E M E N T S
- Colchester, CT, USA