This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First there were 3 recalls 1. 135468 2. 135469 and 3. 135469 dating back to 2005 that I was never notified of and I have a very bad corrugated metal bumpers and when I drive my vehicle and I hit a bump or something in the road it feels like my car is going to turn over. I had the shocks replaced and it hasn't helped
I just purchased a 2001 Toyota 4runner. All seemed fine.but when I went to get it inspected they would not pass starting it had frame rust through. I called Toyota customer service who said and I also read online that thousands of Toyota trucks have a frame recall but mine does not. And they are not willing to do anything. Others had the frame replaced, repaired or bought back. Hopefully you can help me.
My 2001 Tacoma had frame rust issues last year. I went to the local dealer and was told there was nothing they could do about it because the repair time frame had expired. They would have gladly sold me a new truck. Sorry, no can do. I took the truck to a weld shop and had the frame patched with new steel. Problem fixed. I just got back from the mechanic's after learning that he can't inspect it because of the severely rusted frame! it just rusted around the patches. Junk price is way low but what is the alternative?
- Kutztown, PA, USA
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Took my vehicle for oil change and was advised that the frame was badly rusted and should take vehicle to Toyota immediately. Toyota indicated that no recall was issued for this year model vehicle and nothing could be done. So I have a mechanically good vehicle that I can not use due to rusted frame.
Frame rust issues. My frame has been rusting away for the entire time I've owned it, and it isn't getting any better. The passenger inside frame rail is rusted from the rear lower control arm mount to the cross member mount midway down the frame. The driver inside frame rail is rusted at the lower control arm mount as well, and slightly in front of it. When I purchased the vehicle I noticed a slight pit, and didn't think anything of it. Over the next year that pit got bigger until there was a large opening that you could fit two hands inside of.
Excessive corrosion to frame and related chassis components. This vehicle was bought in 2001 and serviced at our local Toyota dealer for routine service all these years and never mentioned frame rust, until we had it serviced at a local muffler repair shop to replace the exhaust system. We have contacted Toyota and they informed us that the truck is off warranty and that there is nothing they can do for us, this is why we are contacting NHTSA, to inform the Agency of this problem which is similar to the case currently with the Tacoma, sequoia and the Tundra tucks manufactured by Toyota
The frame rusted out and is very dangerous to drive.there are many complaints involving the frame rust on the 4 runners and Toyota will not help with the problem
The frame on my 2001 rotted very quickly from the inside out. It is the same exact frame used on the Tacoma (which was recalled) and on the 2002 4runner, which is currently under investigation. If I didn't get the necessary frame repairs it easily could have cracked in half when on the road. The main areas of rot are located at the rear control arm (which I had professionally repaired), and up front near the suspension and axle. My brothers 1997 4runner axle and suspension completely fell apart when he was driving on the road. He was lucky to not be on the highway. Someone definitely needs to look into this issue. I purchased the vehicle from the South four years ago (2014) with a spotless rock hard frame. Four years later the rear control arm areas mentioned above completely rotted through. This should not happen! I love my 4runner, but I can't believe how these truck frames weren't recalled along with the Tacoma frames. It is the same exact frame...
Takata recall the frame is rotten inside the frame rail under the right hand front seat not able to get a inspection sticker the body is great no rust just like my 04 Tundra now it has a new frame
Vehicle was in for air conditioning service and during inspection the service tech noted rust on the frame of the vehicle, deemed the vehicle unsafe to drive. Vehicle has been services by the same Toyota dealership since 2002 and has performed the same inspection during each visit, why was it just identified during this visit and when the vehicle is unsafe to drive? is it more profitable to not identify the rush to customers and because fix the rust issue or to sell more expensive cars. The dealership deemed that they would not fix the vehicle in a complaint filed through the BBB but would offer a credit towards the purchase of a new vehicle!! this further supports the premise that Toyota intentionally overlooks some issues if they can realize a greater value. Rust identified is on the driver side rear frame. Service tech said about $7,500 to repair at the dealership.
Muffler fell off got parts and while changing muffler found out that my frame is rusted clear through!! what is being done about this I see a lot of other owners with this same problem this is the second Toyota that I have had this happen to really starting to wonder about the buying Toyota anymore
Suspension mount on frame in front of driver's rear wheel broke off due to unusual amount of rust. This impaired control of vehicle at speed, I almost went in ditch as rear of vehicle swayed back and forth severly (like rocking a boat) I had this repaired to continue driving. As of 8-30-15 the same part on other side is almost broken off research shows this to be very common, why is it not addressed?
This is an ongoing issue with Toyota frames. The frames on the 3rd generation 4runner, and the equivalent frame on the Toyota Tacoma are prone to rotting. Toyota stepped up to replace the Tacoma frames since they were cracking in half. Although, the 4runners are suffering from the exact same issues and Toyota is doing nothing about it. I've recently had to remove a 2" X 24" section of frame on the passenger side that was completely rusted through. The frame rot is occurring from the rear lower control arm mount on the passenger side of the car forward until the cross member.
The unfortunate & common frame rust issue that has plagued thousands of owners of this model Toyota has now affected us. Safety concern quite high since the structural integrity is severely compromised due to a design flaw as noted countless times by numerous 4runner owners. This issue is identical to that with Tacoma frames of the same vintage (which are identical in design & build to that of this model style 4runner), which was addressed by Toyota motor corporation. Yet no recall to assist 4runner owners has been executed. It appears that Toyota is allowing vehicles to become prematurely unusable & unsafe for consumers. Toyota has either replaced some frames on similar vintage 4runners or has provided reimbursement to owners suffering from premature failure... but only very sporadically. I have contacted Toyota motor corporation & was told their is nothing that they are going to rectify for us, yet there are others that do receive a resolution of some kind. As a paramedic I see first hand what tragedy occurs on our roadways... and this situation worries me greatly with vehicles that are supposed to protect it occupants in the event of a crash, but may now actually contribute to the unnecessary harm or possible death of it's occupants/operators.
A D V E R T I S E M E N T S
- Detroit , MI, USA