NHTSA — Air Bags Problems

CarComplaints.com Notes: Marginal crash test ratings from the IIHS, leave us feeling a little unsure about this car.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
29,674 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Suzuki SX4 seat belts / air bags problems

seat belts / air bags problem

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2012 Suzuki SX4 Owner Comments

problem #13

May 012023

SX4

  • miles

A D V E R T I S E M E N T S

The airbag sensor in the passenger seat failed. There is a known Supplemental Restraint System issue/recall in 2007-2011 Suzuki SX4s, however there has not been a recall for the 2012 model despite this being an issue beyond the aforementioned years. Affected vehicles may develop an electrical circuit disconnection within the front passenger sensing system sensor mat that is built into the front passenger seat bottom cushion. The disconnection is due to repeated flexing of the sensor mat from use of the front passenger seat. If this condition occurs, the -??AIR BAG-?? light in the instrument cluster and, the front passenger-??s seat belt reminder light will come on. Also, the -??PASS AIR BAG OFF-?? indicator light will remain off because the front passenger air bag will remain enabled. In a frontal impact of significant magnitude, the front air bag will deploy with full force - even with a child, or small adult, in the front seat. Air bag deployment with a child or small adult in the front passenger seat increases the risk of severe injury or death to that occupant. Replacement front seats are backordered, likely because of the recall in 2007-2011 vehicles, and despite placing an order for a new seat in May 2023, I have been waiting 9 months for a pallet to ship from Suzuki. Given the danger of traveling with a passenger given the vehicle's condition, and the fact that this was a known issue for the 5 prior years of this vehicle, this is an unacceptable amount of time to wait for a replacement part, and this should be investigated as a potential necessary recall for 2012 Suzuki SX4s.

- North Reading, MA, USA

problem #12

Jun 042017

SX4

  • miles
The passenger side seat sensor has failed to register a passenger and communicate with the computer. This will cause the airbags to not deploy and can seriously injure the passenger. Suzuki was notified and refuses to repair the issue. Instead they want over $2000 for a new seat. Years 2007 - 2011 had the same issue and was recalled for the exact same thing. Please make them accountable and do a recall for this.

- Tampa, FL, USA

problem #11

Nov 062016

SX4

  • miles
Hello the passager air bag fail there is a recall on this issue but I never received one on my car but a few of my friends received there recall on there SX4 2012 why did not I receive mine ? this is a matter of life or injury dealership said Suzuki should replace but Suzuki refuse to do anything. Dealership ran the hard code and the passager seat must be replaced

- North Port, FL, USA

problem #10

Nov 062016

SX4

  • miles

A D V E R T I S E M E N T S

Both airbags failed at the same time I contacted Suzuki and they refuse to do anything. Friends of mine own same car and they received a recall I did not.. took car to dealership they can not figure out why both failed at the same time told me Suzuki should replace both seats.. driver and passer seat.. as this is a major safety issue that could cause death or injury and this is not part of maintenance or wear... this is about saving lives,

- North Port, FL, USA

problem #9

Nov 072016

SX4

  • 120,000 miles
The mat that you sit on that turn on the safety air bags failed contacted Suzuki there is a recall but refuse to fix mine.. four of my friends own same car and they received there recall from Suzuki on there SX4 this is a major safety issue which could cause injury or death

- North Port, FL, USA

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problem #8

Jun 202016

SX4

  • 31,000 miles
Takata recall I was in an accident where I rear ended a car that was stopped at a light on a city street, speed limit 25-35, going uphill. Upon impact airbags did not deploy. The front of my car was severely crushed having gone under the SUV. Spare tire on SUV saved my life. I believe that the airbags shoud have deployed.

- Garrettsville, OH, USA

problem #7

Aug 012015

SX4

  • 35,000 miles

A D V E R T I S E M E N T S

I was driving from pa to md for vacation. Suddenly the airbag light came on in my dash panel. The light has stayed on to this day. I have contacted Suzuki and because it is past warranty on that part of the car, they will not even look at why. I would have to pay someone almost $100 to have it looked at, not repaired! I don't think that I should have to do this since they have a history of having issues with their airbags! I want them to look at it - no charge - and repair the issue! it has to be fixed before January 2016 or my car will not pass annual inspection.

- Camp Hill, PA, USA

problem #6

Sep 132015

SX4

  • miles
The contact owns a 2012 Suzuki SX4. While traveling approximately 5 mph to turn into the contact's driveway, the brake pedal was applied. The contact heard an abnormal noise near the steering wheel and the driver side air bag deployed with force. The contact sustained injuries to the face, a bloody nose, arm and back pains, and extensive internal bruising. The driver side air bag had blood on it due to the force and impact. The contact received medical treatment. The insurance company towed the vehicle to a repair shop for inspection. The manufacturer was notified of the failure and was to send a technician to diagnose the failure. The contact was waiting on the manufacturer to determine the remedy to repair the vehicle. The VIN was not available. The failure mileage was not available.

- Tuscumbia, AL, USA

problem #5

Feb 162015

SX4 4-cyl

  • 48,648 miles
At 48648 miles the driver side and passenger side airbag light came on indicating an issue. I contacted Suzuki in California and they in turn informed me that I would need to pay to get this fixed. The cost can be up to $3000 being there is no recall and no warranty after 36000 miles. I have a issue with that issue seeing the fact that there was a recall for years 2007 - 2011 for the exact same issue. I would like to ask that we include all years from 2007 - 2014 because it is the same issue as the year 2007 - 2011.

- Tampa, FL, USA

problem #4

Oct 282011

SX4 4-cyl

  • 28,000 miles
Passenger front side air bag light keeps coming on, sent two notes to dealer-no reply with all the talk of recalls of Suzuki I am concerned, with no reply from dealer even more concerned (5 star, altoona, pa) (need to verify year and mileage, car is not here now).

- Altoona,, PA, USA

problem #3

Nov 262014

SX4 4-cyl

  • 88,120 miles

A D V E R T I S E M E N T S

The airbag light has illuminated and will not turn off. I am afraid that a sensor or connection may cause the airbag to either deploy while driving or not deploy in case of an accident. This is a sensitive issue that needs to be addressed!!!

- Tampa, FL, USA

problem #2

Oct 012013

SX4

  • 35,000 miles
TL-the contact owns a 2012 Suzuki SX4. The contact stated that air bag warning light remained illuminated. The dealer diagnosed that the cushion in the front passenger's seat. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

- Rapid City, SD, USA

problem #1

May 192014

SX4

  • miles
I have Bridgestone tires only about 29,500 miles and have uneven wear on all my tires I have them rotaed at every 3000 miles that shouldn't be and my air bag light on the passanger side is off when you sit in the seat and on when no none sits in it tvi took it back to the dealer several times and they just say that the person does not weigh enough for it to come on.

- Piscataway, NJ, USA

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