The passenger air bag sensor light would come on with a passenger in the seat while driving down the road. It would stay on for a few minutes and eventually go off. This went on for a few months and was initially blamed on the position of the passenger in the seat as wiggling would cause the light to go off. Approximately three months ago the light came in and stayed on, along with the driver's air bag light. My daughter took the car to the local dealer who advised it would cost $2000 to repair because the car was out of warranty due to the mileage. When my boyfriend returned to the service department after researching the problem to inquire about a good will repair we were advised by the service manager two things: First that he was not aware that was a common problem and second that he does them all the time for local dealers because owners usually trade them in rather than pay for the repairs and the dealer is unable to sell them without fixing them. He refused to fix the problem, re-stating what he told my daughter, that it would cost $2,000 to fix. It seemed to us that he contradicted himself, either it is a common problem with many of the dealers bringing in used vehicles to have the sensor fixed for $2,000 or it isn't. I would like to know how to get Suzuki to approve a good will repair for this problem that is more than 75% of the reported issues for this model car for 2008.

- Jacksonville, FL, USA

The contact owns a 2008 Suzuki SX4. While the vehicle was parked the contact noticed the air bag light was illuminated on the instrument panel. The contact stated the air bag light stayed on constantly. The vehicle was taken to the dealer. The technicians stated the seat cushion was bent or broken which needed to be replaced due to the grid underneath the seat, which was connected to the air bag sensor. The vehicle was not repaired. The approximate failure mileage was 39,000.

- Chesapeake, VA, USA

Air bag warning light on my 2008 Suzuki SX4 came on for no apparent reason. Vehicle has less than 35,000 miles. Dealer states it is a sensor problem and can be repaired for $1,200. Internet research has revealed this problem as a common problem for this model Suzuki. One mechanic at dealership stated not to worry airbags would still deploy in the event of an accident. Another mechanic disputed this statement and said they would not. As stated earlier I have seen numerous complaints of this same problem on many different websites.

- Hopkins, SC, USA

Air bags did not deploy and 30-40 miles per hour in wreck, car was totaled by insurance company, 2008 Suzuki sx-4, 28000 miles on car.

- Kearns, UT, USA

Shortly after I purchased my car I told the dealer that the passenger airbag indicator light was saying it was off occasionally, even when people were sitting in it. They told me the person must be "sitting in the seat wrong." I asked them about it again a week ago and they said "they must be sitting in the seat wrong." I said it didn't matter how the person is sitting, it still comes on. Then they told me it depends on the weight of the person sitting in the passenger seat. I said it was happening with someone 150 pounds and 250 pounds. Then they told me it was a "design flaw with the car" and they couldn't do anything about it.

- Ashburn, VA, USA