"BEGINNING MONDAY DECEMBER 16, 2013 THROUGH MARCH 2014, THERE WILL BE A SPECIAL QUALITY MONITORING TEAM HERE IN THE U.S. FROM FUJI HEAVY INDUSTRIES (FHI). THE TEAM IS MADE UP OF BODY AND POWERTRAIN ENGINEERS FROM FHIÂ’S JAPAN OFFICES AND MANUFACTURING
FACILITIES.
THEY WILL BE MONITORING ALL ELECTRONIC QUALITY MONITORING REPORTS (EQMRS), WARRANTY CLAIMS, TECHLINE CASES, CUSTOMER DEALER SERVICES (CDS) CASES RELATED TO 2014 XV CROSSTREK HYBRID DAILY AND REVIEWING ALL CUSTOMER AND DEALER FEEDBACK ON THIS ALL NEW VEHICLE."
