This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On interstate I-80 (speed limit 75 mph), I was driving the car using cruise control and the car suddenly powered off, with many dashboard lights on (the check engine light, vehicle dynamics control light, and hill start assist light). I barely managed to pull the car over to the side of the highway and tried to restart the car several times, but it wouldn't start (though the starter itself was working). Finally, the car was towed. I was really lucky that the cars behind me managed to avoid me. This isn't the first time this problem has occurred. In February 2019, the car suddenly stopped with three dashboard lights on (check engine light, vehicle dynamics control light, hill start assist light). This was entirely the same behavior as described above. In this case I was able to restart the car, but the hybrid aspect of the car didn't work (the battery was not charged, and I could not use cruise control), but I was able to use the car. In January 2019, the vehicle wouldn't start and replaced both batteries (the start battery and hybrid battery).
Three times in the last 45 days car has been for service. Car has been shutting down while driving. The dealer replaced the hybrid battery. Car is still experiencing the same problems. Shuts down while driving, or de accelerates. The car has a loss of power. When trying to accelerate (give it gas), the opposite occurs, it loses power to the point of shutting down. My car is going to kill me or someone else. While entering I-95 in wpb fl on 1/18/19 at I experienced a loss of power and had to coast to the emergency lane. After waiting 5 minutes I was able to restart the vehicle. 10 miles or so later the car shut down while in the middle lane due to no power.
As I was driving in the highway the sunroof exploded. I was driving at 65mph and all of a sudden I heard an explosion when I stopped the car the sunroof was broken as if someone had punch it from the inside out. Glasses when everywhere causing minor scratches in myself and passanger. It was 87 F outside and 68F inside the car. Now dealer tells me this is common.
- Edinburg, TX, USA
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- Lincoln, NE, USA