3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,225 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Subaru XV Crosstrek fuel system problems

fuel system problem

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2015 Subaru XV Crosstrek Owner Comments

problem #2

Jul 112019

XV Crosstrek

  • 63,450 miles

A D V E R T I S E M E N T S

I was driving North on highland avenue, just after 7 am, Thursday, July 11, when suddenly the vehicle lost acceleration, the rpms went low, and the vehicle died. No warning lights or indications of a problem before the event. This left me stranded between 35th and 31st street during the busy rush hour period. Unable to restart. Tow into the dealer. Fuel pump failure was determined to be the cause. This was alarming from a safety standpoint because without warning the vehicle stopped operating, leaving me stuck in rush hour traffic having to signal approaching drivers to avoid my stalled car. It would have been worse if the event happened in the middle of a busy intersection. What's more, with a little over 63000 miles on the vehicle, the pump failure occurred long before the vehicles expected operational life. I view this pump failure incident as a serious Subaru product manufacturing defect capable of endangering the lives of drivers, passengers and fellow travelers on our streets and highways.

- Downers Grove, IL, USA

problem #1

Aug 072016

XV Crosstrek

  • 17,000 miles
January 1st 2016 driving back to miami from North Carolina on the Florida turnpike and near kendall/miami at approximately 40 mph the gas pedal stopped working while the car was still on, no red lights on the dash board, and after a few seconds the engine shut off. I was in the middle of a construction area at night, in the pouring rain stock in the middle of the highway. Fortunately a passing by state farm road assistance truck saw me and came to my aid pushing me to the side of the road. After hour and many attempts the engine started and I continued driving without a problem. August 7th 2016 driving back to miami from North Carolina on the Florida turnpike just South of jupiter Florida at approximately 70 mph, same thing happened again; while on the left lane the gas pedal stopped working, engine still on, no red lights on the dash board and seconds later engine shut off. I was able to cruise to the right side and after dozens of attempts and an hour and 15 minutes the engine started and I continued driving without a problem. Both incidents have happened after the vehicles has been driving 10 plus hours. I travel to North Carolina by myself often and this problem is very dangerous. I have been very lucky so far that no one has rear ended me yet but can't guarantee I will be so lucky next time driving among 18 wheelers at high speeds on the fl turnpike and I-75. I took the 1st incident as a onetime thing but obviously it is not; the vehicle has been at Subaru of pembroke pines for a couple of days but so far they have not found anything wrong.

- Miami, FL, USA

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