The contact owns a 2022 Subaru WRX. The contact stated that while his wife was driving at 35 MPH, the vehicle was involved in a front-end collision; however, the air bags did not deploy. The contact stated that there were no illuminating lights. The contact stated that his wife sustained no injuries. The vehicle was towed to a collision center, and the mechanic stated that the air bag sensors were installed incorrectly. The contact stated that the vehicle was awaiting repairs. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 19,800.

- Old Town, ID, USA