Problem And Likely Cause: Transmission rebuilt at 3000 miles
Bad synchro
Modifications: None
Submitted For Warranty Work (Yes/No): Yes
Reason Given For Denial: Evidence of abuse or aggressive driving ( which they will not show me )
Your Story: Car started grinding on the downshifts from 6th to 5th. Took it to dealer and they told me it was normal. Took it back a second time cause it got worse and they admitted there was an issue. They pulled the trans apart and apparently subaru denied the warranty cause they said I drove it too hard. Dealership paid for it under goodwill. Handed me the box of parts and one of my gears had 12 teeth clean ripped off no ware on the sides just teeth ripped off. Currently in contact with Subaru the dealership and the BBB.
They have given me such crappy service and the dealership is really coming at me cause I do not want it stated I abusively drove this car it’s my dream car. Yes I rode it a little hard ( after the break in point ) but how do 12 teeth get ripped clean off.
Photos of gear
https://imgur.com/gallery/RfNgcCy
YouTube video ( NOT MINE )
Just shows the same issue I had
https://youtu.be/3fw72ifE0Dk
Youtube video ( MINE )
https://www.youtube.com/watch?v=hYP1UJY0EKg
A D V E R T I S E M E N T S
Name: Logan
Make: 2018 STI
Mileage: 6500 current
Time Out Of Use: ~25 days
Problem And Likely Cause: Transmission rebuilt at 3000 miles Bad synchro
Modifications: None
Submitted For Warranty Work (Yes/No): Yes
Reason Given For Denial: Evidence of abuse or aggressive driving ( which they will not show me )
Your Story: Car started grinding on the downshifts from 6th to 5th. Took it to dealer and they told me it was normal. Took it back a second time cause it got worse and they admitted there was an issue. They pulled the trans apart and apparently subaru denied the warranty cause they said I drove it too hard. Dealership paid for it under goodwill. Handed me the box of parts and one of my gears had 12 teeth clean ripped off no ware on the sides just teeth ripped off. Currently in contact with Subaru the dealership and the BBB.
They have given me such crappy service and the dealership is really coming at me cause I do not want it stated I abusively drove this car it’s my dream car. Yes I rode it a little hard ( after the break in point ) but how do 12 teeth get ripped clean off.
Photos of gear https://imgur.com/gallery/RfNgcCy YouTube video ( NOT MINE ) Just shows the same issue I had https://youtu.be/3fw72ifE0Dk Youtube video ( MINE ) https://www.youtube.com/watch?v=hYP1UJY0EKg
- Logan C., Painesville, OH, US