This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving the car and suddenly smelled smoke so she pulled over and noticed that the car was on fire and it was coming from the back passenger door. Luckily two guys driving buy stopped and happen to work for Honda and they put out the fire with an extinguisher then the police and toe truck came and took the car away. The rear passenger door was completely ruined as well as my 2 kids car seats and the whole interior in the car from the fire and extinguisher as well as other interior of the car that was affected. Progressive insurance came to check the car since Subaru of America didn't want to take blame without the insurance coming and placing the blame on them first this is definitely Subaru fault and the car must have faulty wiring or a defect that needs to be recalled.
While rounding a left hand turn at approximately 15- 20 mph, the passenger lowered the passenger door window using the power window switch- the door flew open, but was caught by the passenger grabbing the door, preventing it from hitting a telephone pole next to the roadway. The vehicle was then stopped and the driver exited vehicle and went to passenger side and attempted to close door, which would not latch and stay closed. After cycling the electric lock switch and then cycling the lock lever manually, the door closed and stayed shut. Upon arrival home to park car, passenger door would not open. Driver then cycled window closed and door lock released and door could be opened and closed. We have not received any recall notices from either the selling dealer or the manufacturer.
The contact owns a 2010 Subaru Tribeca. The contact stated that the remote automatic starter would not disengage when the keys were not in the ignition. The vehicle was taken to the dealer who could not duplicate the failure and advised that a failure was not present in the vehicle. The manufacturer was E-mailed but had not responded yet to the contacts inquiry. The vehicle was not repaired. The failure mileage was 20,000.
When the car is started with the remote car starter the car does not shut off when the brake is engaged allowing the car to be put into gear with out the ignition in on position. Car is then able to be driven with out keys in on position.
- Litleton , CO, USA
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- Buchanan, NY, USA