String wheel locked and couldn't start engine. Called dealer, who said to jiggle the transmission while attempting to turn the steering wheel. After three or four tries, everything freed up and everything ran normally. The dealer rep in the service dept said that that had happened to her "a few times"and there wasn't any way to fix it. Dealer doesn't want to see or inspect, no warning lights or anything else associated with this failure. First happened on Friday 13 July 2024. Hasn't happened since. What would prevent the steering wheel from locking up while driving? The dealer service rep said if we couldn't fix it by jiggling things, we would have to have it towed in. This doesn't seem to agree with the prior statement that there wasn't any way to fix the problem.

- Travelers Rest, SC, USA

This vehicle has severe CVT problems. It shifts back and forth with a clunk on level roads at a steady speed. I have a 2015 Murano with over 80,000 miles that does not display this type of behavior. I am driving a loaner which is a 2023 Subaru with the same engine and transmission as mine and it has none of my safety problems. The additional safety problems are: very poor resolution on backup camera and incorrect guidance lines; we are a hands free state and my voice command will not properly make calls; built in nav is horrible and Android Auto doesn't work; Adaptive headlights don't work; lane centering hugs the left side of the lane to a degree that I have to pull to the right if a vehicle is passing me; Auto rear braking does not work properly. The rest of the items are more of a nuisance than safety oriented. I have owned over a dozen Subarus without having any issues.

- Crossville, TN, USA

Both front headlights cast a tabbed rectangular shadow into driver's field-of-view creating two potentially dangerous disruptive shadows/dead spots at certain longer distances and in open flat terrain areas. These tabbed rectangular shadow/dead spots often tricks the driver into falsely responding/over-reacting unnecessarily. The dead spots in the driver's field-of-view can be potentially dangerous while driving at night and around turns/corners where the LED headlights automatically track and follow based on the steering inputs by the driver. These projected tabbed rectangular tabs often startle my wife and or I often tricking our eyes into seeing what appears to be an object darting out in front of the vehicle.

- Castle Rock, CO, USA

The camber on the right rear wheel is out of specification at -1.8 degrees. This causes the vehicle to constantly dart and sway on the highway and worsens at higher speeds >40mph. This erratic motion makes driving unstable. It is worse on grooved pavement. The manufacturer has measured the camber and showed the result as being out of specification but no fix was provided. Further they are saying that this is "how the vehicle is suppose to operate" There are no warning lamps and the lane control software was disabled. The Service department confirmed the erratic behavior when doing a test drive.

- Spearfish, SD, USA